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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Shipping took way longer than it said it would buy otherwise the product was great and I'm happy I got it
Service was good, product is OK but not easy to set up or use. Frustrating for the price.
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The whole process did take some time, but they are swamped with orders so i understand. Customer service was extremely helpful and answered all my questions and got me updated on my purchase. The $75 mystery box is what I ordered and I got much more than what i bargained for! The saber had sound and was excellent. The packaging is elite and there was no damage at all to anything. It came with batteries that were ready to use, and they didn't miss anything about the order. I am extremely impressed. I recommend this saber over any other saber.
Fast, easy to use site. So far, so good!
I got the mystery box for $75.00. I got exactly my moneys worth. Just the base model, but its nice and thats the gamble you take with the mystery box.
Love the sounds and lights, the hilt is beautifully made my only issue is I was given windows in the emiter when I was just after the standard no windows but either way very impressed with shipping times and customer service
I LOVE THEIR LIGHTSABERS!
Overall really good. Once it was shipped it only took a few days to get here, but it did take a while to get shipped out. Really happy with my sabers!
Buying my first lightsaber was an ultimate step of becoming part of the Star Wars universe, and I'm so glad I went with Ultra Sabers. When it arrived at the beginning of this month, it was everything I imagined it to be. The selection is wonderful and the customizations they offer really make your lightsaber yours. I'd reccomend Ultra Sabers to anyone who's interested in custom, authentic lightsabers.
I read where ultra savers only to about a week or 2 to ship and deliver their sabers but it took 25 days just to ship.
Overall good service and delivery time.
Shipping took longer than I was told
The website is awesome, the whole process is very smooth and I am now very excited to receive my order!
It took a little while to get but so worth it! My saber is well made, and beautiful. There are a couple scuff marks on it but nothing to bad. I will probably be getting another one.
Thank you! It is Easy and Quick
Quick and easy checkout with no hassle. Shipping took forever and I was not told that I would need to sign which delayed my order even more
Very please with the services and the lightsaber is top notch i will be ordering again real soon
January 15th 2018 I purchased the Diamond black Scorpion without the claw. I was worried with the claw I would injure my son while dueling. The quality is very nice and am pleased with the detail and the blade handles pretty good hits from my son. My son is using a saber we picked up from Disneyland in Cali and takes some good hits from the US. I do plan on purchasing him a saber from Ultra Sabers in the future. Just not sure he will get a $500 saber to start. I also plan on a purchase or two more from me. Thanks Again
Everything was great. I'm really excited to buy my first lightsaber.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.