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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I ordered two of them, one was Missing the on/off button. Both of the lithium ion battery fixtures were broken. The wait was long but expected. Overall I am not pleased with my first purchase and I will not be getting a second.
I received my order today. I am very happy with the initial quality of the saber. Looks fantastic.
The saber is really good but the led rattles inside because theres nothing holding it in place but the blade. This causes the LED to turn off sometimes when dueling. Other then that I really love the sound and look.
The online store could sometimes be a little confusing understanding what a lot of the options meant for a first time shopper. Much of it I had to google/find forum threads on.
The sober itself is just fantastic though.
I ordered an Emperor's Hand and a $75 mystery box. The Emperor's Hand completely met my expectations. However, I was under the impression that mystery box sabers would be valued at least $75. Instead, I received a $69.99 hilt with no upgrades at all. It was quite a letdown to find out that Ultra Sabers sent me a saber worth less than what I paid for.
Had to wait longer than usually for the delivery and I didnt even get a main color, or a saber with sound. Saber does feel good quality however.
I got the color I wanted and the hilt that I actually wanted also from the mystery saber. Wished I was more lucky with sound but it still is perfect. The only thing I wonder is what does dp mean.
I'm happy to have a light saber with this quality
I like the saber you guys sent in the mystery box just wish it didnt take almost a month to receive it especially when I live in the same state and only a hour away from your shop I could have picked it up and save money on the postage
Order received quickly, all items where there, working perfectly.
The flamberge is a great saber. I prefer it with the smallest guard blades. Even with them, it requires a 40 inches blade to look really cool. Even a 36 inches blade gives a worse looking to the saber... The blade seems too small compared to the guard.
Thanks guys and keep up the good work:-)
I was late they didn't ship it when they said they did it didn't work I $#*! in side was all lose and im not talking about the batteries the led light in side was lose tried to get a tracking number from them is like not going to happen WOW Customer Service SUCKS If the OWNER OF ULTRASABERS HAD SOME BALLS HE WOULD SEND ME A NEW SABER FOR ALL THE BULL$#*! I WENT THROUGH
SO NOW I HAVE A $#*!ING PIECE OF $#*! ULTRASABER THAT DOESNT WORK I WILL NEVER BUY FROM THEM AGAIN I
IF YOU COMPANY WOULD SEND A NEW SABER I MIGHT THINK ABOUT MAYBE BUT THE OWNER WONT I THINK HE DOESNT CARE
SO $#*! YOU ALL AT ULTRASABERS
BUY FROM SABERFORGE
Looking forward to the saber! Gonna order another one, soon.
Very nice. I will buy more and recommend. It took a bit to get to me but was pleased with product. Now my kids need them!
I still haven't got my hilt and it's been almost a month. Apparently the saber I bought in January is sold out but that's not what it says on the website.
Really cool saber, the pommel was a little loose upon arrival but it was a simple fix with the included Allen key
The preparation of the product took really long (25 days), the actual delivery was quick (received 4 days after sent)
MY THIRTEEN YEAR OLD SON THINKS IT'S AMAZING.AND PROBABLY THE ONLY ONE IN IRELAND.IT'S JUST WHAT HE WAS LOOKING FOR.
Only downfall was it took forever to process and make, but was understandable i ordered right after christmas.
This Saber is absolutely amazing and durable i slammed it on a bunch of stuff to show my friends just how durable it was lol, but the Sound is just Uffdah it's so clear its crisp and about 80% Accurate with it's motion being that it loses sync sometimes but once it catches up (which it does quickly) its perfect. I did have to wait a little over a month which i'm fine with i understand it being in High demand and such but it's so worth it guys especially if you're a StarWars Fan. I Obi have Wan Saber as of right now but i'll be getting more through the Mystery Box since i have my Main Saber
Fast delivery. Just wanted to say the new blade for my Archon V 3.1 needs a bit of a modification for it to fit. Got my 2 speakers with battery holder, i hope it's better than my old ones.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.