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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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This was the 5th saber i've gotten, 3rd mystery box. All sabers have been wonderful and havent been disappointed in any of them.
Wonderful service and they make the best sabers to get in the game quickly for a good price. Saber forge sucks. These guys Ultrasabers are sick
I was wanting a saber for a really long time and buying one from Ultrasabers was a good choice. Delivery time was a bit long but it was understandable because of how many people bought sabers recently. The saber itself is magnificent and I am overall VERY satisfied with my purchase.
Site really easy to use
It arrived on schedule, and the people that contacted me via E-mail were excelent, good atitude and service. In my opinion it was a great experience buying my first Ultrasabers. I just want to share with you guys that your costumer service could improve a little buy being more in contact with your clients. Thanks again and ill be waiting for my other saber i ordered.
I love what I've seen and can't wait for more.
I ordered my first two sabers at UltraSabers, two Mystery Boxes. I am really happy with what I got! I'm sure gonna keep buying some when I have the money to do so!
Super easy to navigate the website and extremely informative. Will shop again!
After almost a month, i still haven't received my order; no worries, as it was confirmed to me through email that its on it's way. I can't wait to receive it.
I purchased a mystery box which took about a month to get here. There was some trouble tracking my order through the process, but it got to me pretty fast concerning how busy this business had been lately. I received a normal green Dark Sentinel LE V4 that they sell for $75.
On a personal note, I couldn't have been more disappointed with getting this saber. It's very similar to the one I currently have in the same color, BUT that's gambling for you. I recommend the grab bag or mystery box for first time buyers but I advise return customers to just spend the extra money and get what you want.
The products were ship within the time they quoted and delivered also within the time quoted. Packing quality was excellent. Will be buying again.
I understand they have been busy and that's great for them but that didn't help my frustration with long wait. I will give them another shoy, I am ordering another one today.
Very helpful and knowledgeable staff.
It took a lot longer then the lead time they posted on their site. It took almost a month to receive my sabers. I had to call and see what the hold up was. I order 2 mystery boxes and after the long wait got two stunt sabers. The exact ones my brother got when he order some before Christmas. No originality. Shipping was the only positive.
Just received the ultrasaber and was impressed by the quality and features... It looks better in real life than in pictures! Can't wait to give it to my Grandson... he is going to go crazy!
My overall experience was great. Great products and great service.
First time shopping with Ultrasabers and it was admittedly a bad time to order since they were so backed up from the new movie and holiday season. I got two mystery sabers and received a red Dark Arbiter with silver AV switch and a red Sentinel LE V4 with a red guarded switch. The sabers both feel great to use and look awesome, though I wish the Sentinel came in a light side color (but completely reasonable since it is a mystery saber). The only real issue I had was that the LEDs tend to shake in the hilt and make a small noise when swinging. Overall a good purchase and I definitely feel like I got my money's worth.
Great! I'll buy more.
I've ordered many sabers from this site and only had one very small issue in multiple years of experience. One order was missing an accessory but when I told them the problem they resolved it same day. Fantastic service and sabers. Must use
SLove the products. Site is very easy to navigate, and is clear on common customer questions. I always dissemble mine to make sure it goes back together, because I had one saber that had some burred grooves making it tough to reassemble.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.