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Ultra SabersReviews 19,639

4.8

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Nick M.
1 review
0 helpful votes
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I'm going to be ordering 5 more soon for my groomsmen gifts. *Edit* I am continuing to purchase sabers for my groomsmen and customizing them to fit their personality. The products are lovely. The time they take to ship varies. My only criticism is that they did not inform me the particular saber I ordered was out of stock until I emailed them for follow up nearly 3 weeks after I ordered it. Then the person I spoke to didn't seem to be bothered by it.

Date of experience: February 18, 2018
GB
1 review
0 helpful votes
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Pleased first time buyers
February 19, 2018

A couple of friends and I ordered our first lightsabers in the form of three $75 mystery boxes.
We're all really happy with what we got, and the build quality seems great.

Date of experience: February 18, 2018
Virginia
1 review
0 helpful votes
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The only reason I have given a 4/5 star rating is because I order a mystery box saber back in the third week of January and am only just getting it. That being said, when I contact US about the purchase they were quick to get back to me, apologized and explained the situation, which was also understandable. When you go to buy a saber please note that they are a hard working shop, all of their Sabers are incredible quality and you wont find better ones, or a larger selection, for the prices you pay, they do have a disclaimer that at times of high amounts of orders you might not get your saber when you want or as fast as you want, again thats understandable, would you honestly want a rushed saber? These things are hand maid, dont rush quality. Anyways, the company was great about my order being late, they even upped the shipping to express for me without charging me. I preach to people about this company. Thanks.

Date of experience: February 18, 2018
Canada
1 review
0 helpful votes
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Very quality saber, had to wait a little bit to get it but very worth it in the end. Best sound and light quality i have seen in a lightsaber

Date of experience: February 18, 2018
Tennessee
1 review
0 helpful votes
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This is amazing
February 19, 2018

It was great fast and easy to order love it definitely order another one very soon. Love the customer service and how quickly they were

Date of experience: February 18, 2018
New York
1 review
0 helpful votes
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Love my saber gotta get another one. Very nice construction and bright lights. Now I want to get one with sound too

Date of experience: February 18, 2018
Oklahoma
1 review
0 helpful votes
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Took so long to even ship
February 19, 2018

It just took to long to even ship but other then that I liked it definitely going to keep doing mystery boxes

Date of experience: February 18, 2018
Karl S.
1 review
0 helpful votes
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Very informative and easy to navigate
February 18, 2018

Very informative and easy to navigate. Delivery took forever

Date of experience: February 18, 2018
Ryan V.
5 reviews
0 helpful votes
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I got a lightsaber!
February 18, 2018

I got a lightsaber!

Date of experience: February 18, 2018
Sandro D.
1 review
0 helpful votes
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Easy to order, and arrived as ordered, happy with the product

Date of experience: February 18, 2018
Patrick G.
4 reviews
0 helpful votes
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Smooth
February 18, 2018

Smooth

Date of experience: February 18, 2018
Adam N.
5 reviews
0 helpful votes
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I have been a customer since 2016 and Ultrasabers has not disappoint me at all the best lightsaber company ever

Date of experience: February 17, 2018
Daniel S.
1 review
0 helpful votes
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Straight forward easy to navigate process
February 17, 2018

Straight forward easy to navigate process. First time buyer now very excited for the arrival of my mystery box

Date of experience: February 17, 2018
dojo E.
1 review
0 helpful votes
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Awsome
February 17, 2018

Awsome

Date of experience: February 17, 2018
Taylor L.
3 reviews
0 helpful votes
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Awesome awesome product; poor customer service (never answers the phone) and way too long for delivery time.

Date of experience: February 17, 2018
Australia
1 review
0 helpful votes
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I recently visited America and for my birthday, I decided to pick up an UltraSabers as shipping to the US was cheaper than to Australia, where I lived. So I bought one a week before I left the US because there were many reviews saying the shipping was really fast. Apparently, due to the recent film and Christmas period, it didn't ship in time for my departure and after weeks of emailing back and forth (because they always took 2 days to email me back), I had to pay an extra $25 for international shipping to Australia with absolutely no compensation for their lateness whatsoever. Very disappointed in their customer service.

Date of experience: February 17, 2018
sebastien T.
1 review
0 helpful votes
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The website is very easy to understand
February 17, 2018

The website is very easy to understand. From what i can read on the internet you guys offer very good lightsabers for a great price so thats nice! I cant wait to receive mine. I will buy one for my wife and other son for sure here.

Date of experience: February 17, 2018
Washington
1 review
0 helpful votes
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Not bad, looks good.
February 19, 2018

Although I had to wait longer than expected and I even had to contact them to find out when will I be receiving my Saber, I have to say that it looks good. A friend who has bought from them in the past recommended to go with the "mystery box" way first as they can be very expensive. But now that I have one, I do plan on buying another that I will most likely have custom. Just need to sell my motorcycle, work 3 jobs or don't eat for 6 months to save up for another one. Kidding aside, I think they really look good and are worth the price if they can handle rough play. Haven't had the chance to do that yet. Love the fact that you can really customize your own personal saber. Of course that's where it gets expensive.

Date of experience: February 17, 2018
Indiana
1 review
0 helpful votes
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Beautiful workmanship
February 19, 2018

Solid workmanship and outstanding service. Have purchased many products from this company for a lightsaber club I have started

Date of experience: February 17, 2018
Alphie X.
1 review
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I absolutley love the quality of the saber i recieved. Great customer service, great products, will buy again soon

Date of experience: February 17, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748