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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Got the colour I wanted! Yay! Thanks guys:-) satisfied customer/ future return customer.
It did take a while to get to my house but, customer service was nice enough to help me through it. Overall, I'm excited by the product I received
Still have not received it, feelsbadman. My friends were offered discounts but I was not. I just hope that when it arrives its not broken like many people here are saying
It takes a while to get the product through processing but all an all it was good
Top quality on everything, except... it says you are guaranteed to receive a saber that is worth at least $75. I was browsing the site again a few days later and noticed that the price on the saber I received (Dominix V4) is $69.99. I do love the hilt, I'm just curious: what gives?
Also, the lead time was a lot longer than expected. But, that wan't much of an issue for me.
Placed the order 19th of jan arrived the 19th of feb love the saber it looks amazing feels awesome but the leds are faulty and wont shut off with out removing the batterys
Excellent saber! However it did take a month to get here but that wasnt to the fault of the company. I will order from here again.
As usual pretty quick turn around on orders and shipping. Great product, I am loving my new Bane Saber.
Relly good, loved the lightsaber, wil order more in the future. Love your service and fast shipping with FedEX as well.
Sincerely from Norway :)
I don't know how you could be disappointed with a $75 mystery box. I just received my first light sabers, I felt like a kid on Christmas morning when I opened them.
I was nervous in spending so much although the quality was worth it and the delivery rather timely. The blue was slightly darker than I had imagined although its brilliance was delightful. I'm so thrilled in this purchase, and delightfully surprised that the saber runs on AAA batteries :)
Overall I am happy with the product. Very high quality light sabers. For the $75 Myster Box light sabers, it does take a bit longer to get the light sabers.
Good deals and prices.
Pros:
The saber itself is not bad, not cheap toy quality, doesn't look like the original Star Wars ones but that's expected since I wasn't purchasing Star Wars licensed product. The handle looks and feels like medal and is not too heavy, which is good because you don't want to sore your arms every-time you swing the saber. The light is very bright in dark rooms. Only complaint I can possibly have is that the light up part itself is too obvious a led light tube, you really feel like you are swing a light tube around, not a saber. Kind of hoped it'd be shaped more like a blade or something.
Cons:
Order arrived a week later than expected (expectation calculated based on the 14 bus days lead time + 3 days USPS priority delivery time) The shipping was great, they just didn't ship the product until I emailed and asked.
The website was extremely poorly designed and difficult to find information. I haven't seem such unusual information architecture in ages in the year of 2000s.
Overall, given the price and lead time spent on the ordering experience, Ultrasabers have a lot of opportunities of improvements. Its products are still better than toys so if I ever want more sabers I probably will still come back, unless there are other services with better websites, or shorter lead time, or lower prices that can compete.
Amazing cant wait for my saber to come!
It's a great staff. Again, only issue is the buttons don't line up
I wish you didnt require a signature confirmation to deliver, but other than that, everything was great and the product is excellent.
Took a lil' longer than expected, but that was more due to the crappy weather. So not really UltraSabers fault that it took an extra week. Plus I'm in love with my Saber, very, very, very satisfied with my purchase. THANK YOU ULTRASABERS!
I bought de lightsaber Emperor's Hand and I was very happy with quality this product. Many Thanks for exceeding my expectation.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.