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Ultra Sabers has a rating of 4.8 stars from 19,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Would have liked one with sound, but in all it's a good product. My kid is happy
Comment
Got exactly what I wanted!
Saber was put together and shipped in a timely manner. The product is great. Sound effects were amazing and light was fantastic. Only Con: is the gold color from the electrum wind was really faded instead of the gold color from the online picture or from other reviewers.
The light saber was worth the wait. It is very realistic and my son loves it. What a great product, worth the money.
My goodness these guys make some precise and gorgeous pieces. I'm glad a friend recommended this site and I would recommend them to anyone else.
I really like the product and I think it is amazing however in shipping it got a bit damaged and I am still waiting for a replacement but all in all I am still fairly happy about the product
I know who it's parents were. Filthy junk traders. Sold it for drinking money. But it came with me. We will rule the Galaxy together.
The lightsaber arrived fast and looked beautiful but within a few days the purple LED began switching to red and eventually stopped working. I tried changing the batteries but it did nothing. It turns out the wire connecting the LED and the switch had broken off so I fixed it as best I could and it is now blue.
My saber is awesome and as a fan I love it, and they have great customer service from my experience... but they need to set a realistic wait time being 8 to 30 days because Ive seen a lot of reviews and including my wait time that is the later, also the finish work ie the sharpness of edges and left over metal from milling wasnt cleaned. But still absolutely awesome
Timing was very good, considering the flood in orders they had. Just under a month. Also, when I sent an email asking about a delay they got back to me pretty quickly as well. The saber I got was better than I could've asked for. I already bought another.
Overall, love my saber. The wait was a little long, but was ok with that. I did the grab bag and was hoping for something a little nicer than what I got... I think my saber is worth exactly what my grab bag costs, it is still pretty damn sweet. Probably going to try my hand again.
Overpriced shipping and needs a volume slider or mute button
It was awesome
Everything was amazing! Except for the wait time I had to wait a whole month before it arrived but when it did finally get here it was better than I expected!
The Saber is awesome. Getting the delivery to me here in Hungary was tough, and I had to pay additional fees. But I am already plotting how to get more...
I purchased two light-sabers from the mystery saber grab bag and received two light-sabers. The machining was very well done and the electronics showed signs of care in the construction. As a maintainer, I am happy with the work. I wish it was a better draw, but I got more than I paid for. The led case is loose in the tube but I think a tight squeeze would make it hard to remove. 3 weeks to make but I ordered around the holidays. The web site says 8-14 days for fabrication and I think they ran about 15 week days. From ship date it took 3 days. Staff was very polite and explained the slight delay due to the holidays. I would suggest they put a backlog counter on their site to make it more clear. Tell me 5 weeks and deliver in 4 and I'd have been even happier.
The product is awesome, the grab bag is an excellent deal. The wait was longer than I anticipated, but well worth it.
Third Saber for our guild.
We love them, we train with them, we are planning on adding more sabers to our cache!
Thank you for all you do!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.