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Ultra Sabers has a rating of 4.8 stars from 19,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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This is my 2nd lightsaber mystery box.
No sound or anything in 1st one so hope I get sound this time. But no sound again.
Theses guys are great.
Im never one to complain, but this is too much. Saber came in almost a month late. When i finally got it, the saber hilt was all scraped up and it didn't come with the retention screw wrench like it was supposed to.
The first saber I order from your website... well its amazin, awesome, beautiful... I mean it's really good quality, the sound and light are amazing. Besides the customer service is really good, they always anser you:)
10/10 without hesitation!
Always a pleasure, great customer service, easy ordering, and quick shipping. Thanks very much once again
Easy, streamline ordering. Awesome customer service. And fast shipping! Ultrasabers is my go-to source for my saber needs.
Ordered an Ultrasaber to use in Star Wars: Lost Horizons fan film (currently in production). Looks fantastic as an accessory to the actor's costume! Very high quality construction. Handle is machined steel. More than just satisfied!
Only wish it was faster. Everything was perfect. Keep improving that supply line! XD
I purchased the $75 grab bag saber to make sure I got the saber length I wanted, knowing full well I would most likely not get one with sound. However, I ended up with a previous version of the scorpion guard saber with premium sound!?! WHAAAAT?! I was thrilled and it is awesome. Even if it did not have sound that hilt itself exceeded my expectations with its craftsmanship. I highly recommend getting a saber from the site, great quality.
When I send an e-mail to them they are very responsive as fast as they could. When I receive the packaging is well pack by the bubble warp and the box.
Solid lightsaber with a bright LED! Was most interested in quick uncoupler for staff configuration and this connector has exceeded my expectations!
My husband loved his life sabber and I will be purchasing again in the future, but it took 3 and a half weeks to come in. So it wasn't in on time for Valentine's Day which was why I ordered it 2 weeks in advance. But other then that it was good. Will just have to order a month in advance of the next holiday.
My experience with Ultrasabers has been very pleasant. When I had questions regarding my order, the customer service representative got back to me in a timely manner and was very helpful. My only negative experience was that my order got delayed during transit, and that is not something Ultrasaber could have controlled.
You guys are just plain awesome will be buying more sabers in the future. 10 out of 10 from customer service to the product that I received. Fast respond and friendly customer service.
Love it, solid build, bright led, couldn't have asked for a better product. Even with the shipping taking a while, they still have excellent customer service, any time I emailed them they were very quick to respond. Thanks ultrasabers!
Hello everyone at Ultra sabers,
I first wanted to say wow! I want to say a big thanks to Nick.
I received an unbelievable mystery box I was sent the Raven SS edition.
So a side note I bought the mystery box for saber class hoping to get a really nice stunt saber.
But the coolest thing is, I was looking to buy the Raven or the scorpion saber with the soundboard and Diamond driver once I finished with my classes!,!
So thank you much the amazing upgrade
I am sorry for not sending out a review or YouTube vid of the unboxing but I have a crazy work life.
Thank you thank you for my mystery box!
Rob
I love my ultrasaber lightsaber! It looks great, and I can't wait to make videos with it.
Postal service delivered 3 days past due date...and next holiday season please be better prepared for orders...it took almost 2 months to receive my order.
Bought a mystery box saber and got aeon v4. It's my first saber ever and I'm very happy with it. Hopefully in the future I'll be able to get one with sounds.
Strong selection of high end lightsabers with solid customer service and speedy delivery, loving the graflex great sound and feels authentic.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.