On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Long but thats ok.
Its a very important purchase
First order with ultrasabers so far so good.
I got the package fairly quick ONCE it was sent out. Most of the wait must've been in the assembly, because my order status was "processing" for 2weeks. This is where communication would be great, and not just a general reply. Having said that the saber is great I'm having lots of fun. Now that I know what to expect I'll be ordering again
Love the product, but when I ordered it said 8-10 day lead time and it took about a month to get here.
Easy to find what I wanted :)
Very structured
Being a first time buyer, it did take longer than expected to receive my lightsaber, but I was not disappointed with the saber itself. Doing a $75 Random box, I knew that I may not receive the top tier items available, but I did receive a nice, solid hilt and an orange colored light, with a blade fit for heavy dueling. I do plan on ordering another lightsaber with this company in the future, and hopefully the delivery time will be quicker.
I ordered my ultra saber on 1/25/18 and got it on 2/23/18 which is better than I thought! When I had questions they got back as soon as they could and it came in such perfect condition the save is amazing everything I asked for and just all around perfect! Im definitely buying from ultra saber again!
Together with my Son
A duel a day keeps the doctor away
Great fun and unbreakable
Long wait... But I loved these sabers. Bright color, sturdy hilt, nice weight. Amazing. Plan to maybe get 4 more
Ordered a mystery package for my sons 9th birthday. When he saw his lightsaber he fell in love with it. He is practicing day and night;-) The package arrived in time! The support we received when we had questions was excellent and the lightsaber is amazingly cool. Thanks!
I heckin loved it dudes and dudettes. These are gonna be gorgeous in my short film. Which I will give you a psot in the credits.
Easy process to purchase.
This is by far the best thing I have ever had. I love my lightsaber so much! I got the color I wanted and the hilt is amazing. My friend is getting one after seeing mine and we can't wait to duel.
Love the saber!
Even though it took awhile to be delivered(which customer service explained the reasoning). Everything about the experience was just great!
The sentinel took awhile to get here, but when it did It was pure elation!
Great products. Shipping's a little high.
I order the lightsaber as a gift to a client and I think he will love it. FYI, I received my item around three weeks after the order. It was mentioned that the delivery will take around three weeks. The product was great i. E. the light, sound effect and hilt was also well made. Although I will suggest to improve the packaging because it can be better. Based on this good experience, I will order again in the future. Thank you.
It takes a about a month to ship but it is fun and high quality it is worth the price. The blade will scuff but that is only if you are hitting the blade hard on other blades or objects. But the blade is very durable. I recommend the ultra edge heavy grade. You should also get the Tri leds because they are a lot brighter.
Excellent, fast service
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.