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Ultra Sabers has a rating of 4.8 stars from 19,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The overall experience was fantastic with the quality being fantastic. I was very happy with what I purchased and would order one again!
Is fine
My friends have gotten sabers from Ultrasabers, and I was really excited to compare one with another saber I had ordered from somewhere else. I really like what I received! It looks gorgeous and works beautifully!
The quality is spot-on; the color is bright, the sound is clear, and overall it feels very very solid. The battery pack is a bit hard to get loose, a pull tab or something would help with that. Delivery time was great, build time was at least a week past advertised time frame (due to the holidays), a notice from the company would've gone a long way in that regard. Overall though, definitely worth it
This is an awesome saber made by Ultrasabers. ( Best sabers ever). It has a good bit of weight to it and is perfectly balanced. Truly a BEAST. Get yours before it's to late.
Cool, well laid out site.
Good customer service as well; though be patient.
I dig it
Thanks for your nice sabers. My kids love them. Will buy some more stuff from you quite soon. I guess a couple of more sabers will do fine.
Prefect exactly what i wanted well made sound are fantastic and light is bright and looks fantastic the diamond controller works so well i love it
Dual menace ce, nickel plated quick release coupler. Probably the best Darth Maul replica, combat ready, for the price point, that I dont have to build on my own. Yes, they take a few weeks to process orders, but these arent boiler- plate sabers. They are made to order and their catalog is quite large. Service was good considering their workload. I modified my order 5 or 6 times, since first having placed it. They got everything correct and did a good job of coordinating and incorporating changes on the fly, while still completing the order in about three weeks. No complaints here. I see a lot of hate in these reviews, but the haters should ask themselves which they prefer: a company that focuses on reassuring clients constantly via telephone, or a company that applies its resources toward meeting deadlines and getting orders right. As far as the technology goes, ultra sabers are the equivalent of an AK 47 in the combat saber world. A lot of what they have may not be the latest tech, but it is proven reliable, easy to understand, and easy to maintain, and effective. That is exactly what I was looking for. Way to go ultra sabers!
Only problem is they should tell you at time of check out that it could take up to so many weeks to fill. Order, other than that i was completely satisfied.
While it did take a while to ship i am very satisfied with my purchase, i would fully reccomend ultrasabers as the best place to buy anything and everything having to do with lightsabers.
We almost waited for one month until our sabers arrived, a bit more than usual but we are happy anyway as they are amazing. Customer service was really good as they explained us why the delay. We are pretty sure that we will order more sabers in the future.
We ordered three sabers one custom made wich was very cool, and two mystery boxes. The mystery box sabers had some scratches, because the wrapper around it was not probberly secured. Time from order till delivery was a month, so this is ok.
It took a long time to show up, but I love the product.
This is my first time buying from Ultrasabers and they were great at answering my questions. I was a little impatient because this was my first lightsaber, but I am very happy and have already ordered another one.
Came within a reasonable time.
I am very pleased with the saber itself. So much so, that I ordered another for a friends birthday. But the customer service and time to complete my order was abysmal. Their own estimates of 5-8 days, and then 8-14 days when the initial time had expired, were way off and I received mine 24 days later. Most of my emails and one phone message were not answered or acknowledged. They may need to hire more staff or at least plan for temps in busy seasons.
I don't know of any other website out there "ultraforge" included, that will naturally give you the option of having BOTH a hilt (which also has lights coming from the barrel) AND a full lightsaber on the same purchase. Ultrasabers is the only one that let's you have both options with a simple swap. At other stores you have to buy a saber or an empty hilt, but even them it won't function as a hilt on its own (have electronics and lights inside when flicked on) it'll just be the empty casing and be just as expensive as a full saber. Ultrasabers gives you both included with any purchase. It's great
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Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.