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Ultra Sabers has a rating of 4.8 stars from 19,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I ordered 2 sabers and I accidentally ordered a longer blade. I contacted them to change the blade length. 4 emails and 5 Facebook messages later my order arrived, unaltered. This is a great product but the service was severely lacking which has put me off. I will have to think very carefully before I order again, if I do.
Every thing I was hoping for thank you. Very beautiful hilt. I will definitely recommend to other people.
Saber was beautiful, better than even expected. Was a 21st present for a huge Star Wars fan, whose face lit up like a little boy when he unwrapped his new saber. Was a wonderful moment, many thanks to the wonderful builders xx
Easy to navI hate cant sit to receive my order
Easy process and exciting!
The ultrasaber is very quality and this one with sound driver is the best ever :) but unfortunately need to wait a bit. Production time and delivery time is exactly given on web page, that is ok.
I was very pleased with my first purchase. The hilt has a good weight to it and feels incredibly well made. I have already made another purchase.
I love the work and the blade however I ordered no windows on the emitter and they came with windows I also ordered the clip and wrench to detach the blade as well as the cover and my order doesn't even have those pieces
Their products do not disappoint. A true joy to recieve and to give. I gave a saber to all of my fencing students.
Very well made and easy to understand website, all the information and pictures are clear and concise. A very useful tool for busy dark lords of the sith like me who don't have the time to construct their own lightsabers.
Food King!
I'm really happy with my purchase, the delivery time was perfect and the product is also perfect.
Shipping was long
Absolutely amazing!
The processing took longer than I expected but it's fine.
It looks like the real thing. It glows in the dark. The only thing it doesn't have. It the light saber sound. My Grandson feels like he is a real JEDI.
Great product, took 4 weeks to get here
Took a while, but it was worth the wait. Feels good, spins good, and now I just need to test it with my friend and hers!
I like browsing the site. I enjoy your business, thank you. I have had a starter obsidian v3 Dominix V4 since 2015 - I play with two boys and we frequently have lightsaber duels. I find the saber to be sturdy and fun to customize. Ultrasabers all the way!
Great saber. Wonderful price and very useful and prompt response from team with questions. Thank yall
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.