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Ultra Sabers has a rating of 4.8 stars from 19,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I ordered a lightsaber and now that I have it, I can complete my Jedi knight training and finally destroy all Rebel scum that stand in my path.
The saber came to me in good condition, and got here almost a day or two after I got the confirmation email! I really like the hilt of the saber, it has a really good feel to it.
Although I waited a little over a month, I do understand that these are custom built, and I'm very pleased with my light saber. The blade is sturdy and bright, and the hilt feels hefty and like the real deal in my hand. Looks amazing mounted above my PC, and I'm sure it will look great for my Rey cosplay as well. Thanks so much!
It took them about a Month to build my saber and then it came in 2 days
Costed about 45 dollars (EU)
I bought a mistery box 75$ and i got a 400$ Saber
Sooo im pretty Happy.
But tbh that shipping thing is way to expensive
While the shipping took a bit longer than what i thoufht. Because of all of the orders from the holiday/ tlj movie, it still didnt bother me. The product is amazing and absolutely love it!
LIGHTS, ACTION... INTENCE! LOVE IT!
This is a great buisness to deal with. Responded to all questions and emails promptly. I will definately be a repeat customer.
Ive owned about 5 of your sabers and i love each and ever one of them
Every item I ordered came in a cardboard box filled to the brim with materials to make sure nothing was damaged. The saber and charger work great.
A bit slow in shipping time, but good blade.
Good site and customer service but waiting times are annoying be prepared. Overall good experience and i look forward to buying more lightsabers from them in the future.
I have three sabers so far and I love them and they definitely won't be my last
The saber was awesome for coming in a mystery box. Even though it did not have sound, the saber was worth 75 dollars and the thrill of not having to know what was going to be shipped to you was fun!
The website made it easy to choose custom options to fit your saber! Cant wait to come back again!
Great craftsmanship, and I think the mystery box is a great concept continue being great and thank you Emory and Mike for my package you guys are the best!
5/5 great job, was blown away at how great it is, thank you very much for your expert craftsmanship will buy from here again
My son ordered this custom lightsaber and he is 110% happy. Very pleased with the quality light and sound, Thank you.
It shipped fast and on time for my son's birthday thanks ultrasaber's from me and my son I'm going to buy one for me if I could give it more than 5 stars I would give it 500,000
With all the videos we have watch and the first time buyers with seeing all of excitement of everyone getting a really cool saber got my hopes up really high and when I got mine and I opened and I like it but also disappointed at the same time. I might be ordering and might not order again
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.