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Ultra Sabers has a rating of 4.8 stars from 19,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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This is the second time I ordered mystery box and it is worth it. Some people complain cause don't get what you want but it is a Mystery box. I ordered two of them and if purchased normaly would of played more. Ordered sunday night played cheapest shipping got on Thursday so very fast
For some reason when I bought the saber, I was not registered with your website. This meant that I could not track the order since I was technically never registered with your company. It was therefore a little frustrating not know what was going on with it. The saber itself was more than I could have hoped for. I really liked the length of the Sentinel V4, and the window vents on the side were exciting to look at, and the upgraded switch really set the saber off as an exciting addition. I was holding my breath waiting to see what color the blade would be, and when I saw that red coming through, was at first taken aback, but then disappointment turned to excited and amused telling myself that I was now a Sith.
Good hilt. Slow shipping, more than they said it would be.
My son saved for ages for this, it was easy to order, arrived quite quickly and was beyond what we had hoped for!
I love the Saber and probably will get another one in the future. The screw in for the saber and the blade plug got a little worn out but i was probably putting it in and out way to much. But i love it its super school everyone of my friends want to get one now
I ordered the Dark Apprentice v4 LE double blade lightsaber and couldn't be happier!
I unfortunately got it without sound and will be sending it back to add the sound to it. I would definitely get one for my sons and grandkids! Thank you again.
Great selection and superior materials!
The blade light distribution is incredible and the hilt is spectacular
Great, easy and quick :) Really hoping for a great mystery saber!
I did receive my order on time and as a mystery box I didn't expect something too crazy but I was very pleased with what I got thank you
From the sound to the hilt, ultrasabers does not fail to impress with its care and quality. This best part about ultrasabers is that they are durable and can be used for dueling. Me and my friends do it all the time!
I am very pleased with the build quality and I'll most likely be buying a custom lightsaber from these guys in the future
Lightsaber is great, looks great and is super fun to twirl. Thanks Ultrasabers!
Ordered for my partner over a month in advance (On 10th of January) with the 8-14 day fabrication and 6-10 day shipping in mind. Even taking this into consideration, and having paid close to $100 in shipping costs, it still arrived 3 days late.
On top of this, I found it interesting that the products I ordered were exported from the US with a shipping label indicating that they were "toys" with a value of $25 US.
(approximately an eighth of the actual value).
As for the sabers themselves, great products. The coupler I ordered works as well as I could hope for and its a very vibrant green with a sturdy build and good balance.
So far love this place
I ordered the mystery box. I was a little sad, but what can you expect. They got me the cheapest thing on their site, with no extras or modifications. But it's made well and I do like it. It's perfect aside from the light rattling and the fact that theres no way to tell how far the screw goes, so it digs into the blade.
Also, I had to pay a $20 customs fee, which I haven't heard anyone in Canada has had it... kinda annoyed about that, but I blame the shipping company.
Easy to order, shipped faster then expected and is an amazing quality product. Love it!
When I ordered the saber, Ultra sabers was busy with a lot of orders. I wasn't sure when mine would ship so I reached out. As soon as I reached out they were very responsive and helpful.
AMAZING customer service. I ordered a Mystery Box for my hubby for his birthday, and really needed to get it it time. Jeana helped me get it in perfect time, and hubby loved his gift! Tks guys!
For the price of shipping, the items took a long time to ship and be received.
Took nearly a month to get but was worth it.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.