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Ultra Sabers has a rating of 4.8 stars from 19,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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It was awesome although when we received the product one of the savers was the wrong color
Love how thoroughly the options are explained as you build and design your own saber!
Love these lightsabers. Great company with excellent service. Can't wait to collect more. Great for full contact dueling.
Can't wait to go on leave and get my lightsaber!
Gonna buy another i have a single sword now im thinking about a duel saber. If you ever have a contest to win any kind of free saber please keep me in your emails. I would love a chance to win 1 thanks keep up the great work everyone.
No problem at shipping. But it seems like my mystery box saber would coat less if i bought it normal way.
The processing time took longer then expected but once it went out for delivery it was super fast to arrive. It was well packed with plenty of cushion to insure safe arrival.
I like the build. Perfect for my purposes and high quality too
I was pleasantly surprised to see the amount of options which made it easy for me to create a saber. The site was easy to use and I would recommend ultra sabers to anyone who wants a light saber.
Shipping may take a while but it was packaged well and the sabers were well made. Wish the sound saber had a retention screw for the led sink though as it rattles a bit.
It took a while to arrive, which is to be expected when shipping from America to the UK and being hand crafted. The saber arrived in excellent quality and with plenty of bubble wrap protection, which I am very pleased with. The sound of the motion detection is perfect and instructions to change the font are very clear. A couple of criticisms, however. TheBlade is held in place by a single small pin which is a bit concerning, although the saber is slid deep into the hilt. If it were up to me, I would have 4 of said pins, and the batteries are hard to access for charging if I wish to charge them outside of the saber. Furthermore, for uk customers, a uk plug would be appreciated instead of having to buy a US/UK plug.
My friend is gonna love his gift
Great arrival speed. Solid Sabers that don't have much parts to break and are cheap.
The saber is awesome. Thank you.
Quick delivery, great design of the lightsaber. Only problem I would say is that pressing the button on the hilt doesnt always turn the lightsaber on as the wiring is a little bit suspect
The quality of the product exceeded my expectations.
Everything was perfect, i recieved my mystery box in 12 days. Only problem was my blade's film inside was not glued at all.
Excellent. It took a little longer than I was expecting to get shipped, however, when I emailed and asked about it ultrasaber responded promptly with a reasonable explanation. Being that, due to the new movie coming out they had a large amount or orders to complete. The product itself was awesome! Definitely planning on ordering again soon!
The saber was packaged nice and secure.
Everything I ordered was correct. However I wish there were some instructions included with the saber on how to get the board out of the saber. 8 had to look it up online. And how to work the software. There was a link on the website to download the software. But instead of having the current version ready to download, you get a maintenance thing also that you will have to go through to then update the software.
And once I updated the software, everything got tiny. Like almost impossible to read small. But it still works.
My 10 year old couldnt be happier with his new light saber. Turned out just as he wanted. I would absolutely recommend this to anyone. I just wish the site was a little more user friendly.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.