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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 4,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Terrible customer service 0 communication
After waiting for my order for 4+ weeks and $325 I was sent the WRONG saber! Emails and messages all ignored. No reply until I filed a claim with Paypal! I ended up keeping it and removing the ugly red anodization and customizing it, but dont expect any customer service without serious pushing.
I even tried to upgrade (and spend more!) on one order and NEVER got a response of any kind!
Order processing takes a long time.
Had a great experience and will be making more purchases.
I hate surveys, but this was simple, great paying options most folk would already use anyways.
You really have made a long time dream come true! I own my own Lightsaber! Now I can study and train to be a jedi. I was concerned about the delivery time and it came within the time frame I thought, even with social distancing.
Please keep doing what you all are doing! Your hard work and passion is so very much shared!
Definitely recommended to my friends, I'm very satisfied with the lightsaber's I've gotten so far.
Delivery took about 45 days and I was given a 20% discount on a future purchase because of that.
Item quality was great!
It took quite a bit longer than I wanted to come. However I understand that everything was backlogged. Other than that my saber is awesome and I highly recommend it.
Great products and friendly service
Everything alright
Decent product
I've been waiting to make this purchase for a couple months, and I'm so excited to be ordering it today. Hope shipping is not too slow, but the process of ordering was simple.
Good :)
Meh
High quality products,Overall would buy again.
I sent an email to support to check the progress of my saber, and the only response i got was the automated oned saying it'll be 3-4 weeks. It took 8 weeks for me to get my saber. I emailed support 4 times and not once did i get a response
My saber turned out amazing, definitely worth the wait and price!
When I received my saber it was everything I wanted and I am happy with my order I wish I really had opted for flash on clash and recommend it for anyone getting sound, I've had 7 sabers from ultrasaber and I love all of them
Good product. Slow delivery
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members