Ultra SabersReviews 4,841

The saber is perfect but you can't wait 6 weeks to receive it

Ordering process thus far has been simple and guides provided gave good information on details available.

Product I ordered was accurate to my customization.

Thanks for the Saber. Already broke a vase swinging it around the house.

My only complaint would be some small blemishes in my blade upon arrival, but after contacting them, they were quick to send me a replacement. Overall, a great, high-quality product.

It took a long time to ship my order and I had to contact them to get it shipped, but I understand that due to the coronavirus that they are backed up.

Took way longer than 4-6 weeks for my son to receive his gift. Couldn't find any tracking information. Contacted CS and they did respond. My son loves his lightsaber so that's all that really matters.

Great order.

The light saber is amazing! You can feel the great quality and weight. I will be ordering another soon thank you for making great products!

My grandson is very happy with his light saber it has great craftmanship and was delivered promptly, The only customer service issue was I had emailed about the status and had not heard anything back but I realize it was the COVid 19 pandemic perhaps and the business office may have been closed, I will order things and now my son in law is interested in having one. LOL

Overall it was a nice and simple transaction and wait time.

I love the product and the response from ultra saber customer service rep when I had a question

Product arrived on time and as advertised.

Due to demand one of my Sabers was temporarily out of stock, I was contacted about substitute Sabers. However I decided to wait and get my selected Saber. Also, I was in contact to alter the colour or my Sabers which was an easy process. The delivery time was okay despite the overall demand at the time.

Really good service would have liked a few more updates on the status of the build be great service and great end product

Overall a good experience, the stand was broken so I emailed and finally after about a month or so I was contacted and a replacement is en route.

Did not recieve my entire order, currently awaiting a response from support

I think the product I received was very high quality only reason I didn't like it was because it had no sound and that was my own specification and fault. The time was the only problem but it was well founded for as covid-19 was a problem. Customer service was excellent they pretty much got back to me as soon as I sent the email.