business logo of Ultra Sabers

Ultra SabersReviews 4,841

3.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Ultra Sabers?
grey star
grey star
grey star
grey star
grey star

Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 4,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

Instant Feedback

44,070 reviews

We monitor reviews for authenticity

crusherdevourer W.
1 review
0 helpful votes
Follow crusherdevourer W.
Unfollow crusherdevourer W.
Share Review
Report Review

Great first time experience!
May 8, 2020

Great first time experience! I got the Azure Menace for my son and he was so patient while we waited for our shipping notice. We received the light saber within a month and have no complaints! Will do business again!

Date of experience: May 8, 2020
Samantha R.
9 reviews
0 helpful votes
Follow Samantha R.
Unfollow Samantha R.
Share Review
Report Review

I was happy with my mystery box colors and saber bodies.

Date of experience: May 8, 2020
Nathan Z.
9 reviews
0 helpful votes
Follow Nathan Z.
Unfollow Nathan Z.
Share Review
Report Review

I recieved the wrong product and customer service never answered my two emails when I asked for them to fix my order.

Date of experience: May 8, 2020
Penis Z.
1 review
0 helpful votes
Follow Penis Z.
Unfollow Penis Z.
Share Review
Report Review

Took a while but the saber is amazing
May 8, 2020

Took a while but the saber is amazing

Date of experience: May 8, 2020
Corynne F.
1 review
0 helpful votes
Follow Corynne F.
Unfollow Corynne F.
Share Review
Report Review

Ordering process was straightforward
May 8, 2020

Ordering process was straightforward. For a first time buyer the descriptions for the part choices, throughout the build, were very helpful. My only complaint is that the processing time was double that of what was advertised. The only reason it's really a complaint is because there was no communication from the company about the delay. After contacting them through Facebook Messenger they were responsive and got my order in the mail quickly. I love the finished product and would order again.

Date of experience: May 8, 2020
David T.
3 reviews
0 helpful votes
Follow David T.
Unfollow David T.
Share Review
Report Review

Blah
May 8, 2020

Blah

Date of experience: May 8, 2020
Florida
1 review
0 helpful votes
Follow Jared T.
Unfollow Jared T.
Share Review
Report Review

Menace CE Staff
May 8, 2020

I love my Menace CE staff! It is fully operational! My only gripe is that the adjustable coupler I ordered didn't come with the allen wrench.

Date of experience: May 8, 2020
Maryland
1 review
0 helpful votes
Follow Marcus B.
Unfollow Marcus B.
Share Review
Report Review

The saber is absolutely beautiful, took a little extra time get to me but no fault on there end, fed ex took an extra 4 weeks o get to me but ultra sabers customer service was great.

Date of experience: May 8, 2020
Radriance O.
1 review
0 helpful votes
Follow Radriance O.
Unfollow Radriance O.
Share Review
Report Review

My son loves his saber!
May 8, 2020

My son loves his saber! Long shipping time, but it was worth it.

Date of experience: May 8, 2020
Kyle k.
1 review
0 helpful votes
Follow Kyle k.
Unfollow Kyle k.
Share Review
Report Review

My saber was great
May 7, 2020

My saber was great

Date of experience: May 7, 2020
jym Y.
1 review
0 helpful votes
Follow jym Y.
Unfollow jym Y.
Share Review
Report Review

Just what I ordered
May 7, 2020

Just what I ordered. It's awesome!

Date of experience: May 7, 2020
JT L.
1 review
0 helpful votes
Follow JT L.
Unfollow JT L.
Share Review
Report Review

The lightsaber is amazing and exactly what I bought, but the battery holder was a bit broken. I was able to tape it together to fix it though. The order took about two months instead of one, but that is reasonable because of the whole coronavirus situation.

Date of experience: May 7, 2020
Myles H.
1 review
0 helpful votes
Follow Myles H.
Unfollow Myles H.
Share Review
Report Review

Great service as always
May 7, 2020

Great service as always.

Date of experience: May 7, 2020
CKMommy G.
1 review
0 helpful votes
Follow CKMommy G.
Unfollow CKMommy G.
Share Review
Report Review

It is such a great built toy
May 7, 2020

It is such a great built toy. My daughter (and son and husband) loves it! So much so I think I have to buy at least two more so they can "Battle it out" lol

Date of experience: May 7, 2020
Jaycenfruish V.
1 review
0 helpful votes
Follow Jaycenfruish V.
Unfollow Jaycenfruish V.
Share Review
Report Review

No issues
May 7, 2020

No issues. Customer service was great.

Date of experience: May 7, 2020
Noah Y.
14 reviews
0 helpful votes
Follow Noah Y.
Unfollow Noah Y.
Share Review
Report Review

You guys did an amazing job on the Ultrasaber. As it only being my first product purchased from you, I'm already planning to purchase more. Thank you

Date of experience: May 7, 2020
Samuel C.
7 reviews
0 helpful votes
Follow Samuel C.
Unfollow Samuel C.
Share Review
Report Review

I tried over 20 times to contact someone from support to get updated tracking info. I was finally provided a 'firm' ship date, which was missed. And no one would respond to me.

Date of experience: May 7, 2020
Kev J.
1 review
0 helpful votes
Follow Kev J.
Unfollow Kev J.
Share Review
Report Review

I'm very happy with my double blade apprentice saber- I choose half green and half amethyst violet. I'm a little surprised by the color of the violet- it's almost totally blue with a tiny tint of purple when the batteries are fresh and when the batteries started to die, it turned a deep red color.
My order arrived in May 2020- mid covid 19 craziness, so I take the lack of customer service with a grain of salt. I ordered the sabers on March 7, and got them on may 3- almost two months when the wait time was listed as '3-4 weeks'. I emailed twice at the end of April because I was moving in May and wasn't sure if the sabers would go to the wrong place, but never got a response back.
Overall- impressed with the quality and craftsmanship, underwhelmed by the communication.

Date of experience: May 7, 2020
Judith N.
9 reviews
0 helpful votes
Follow Judith N.
Unfollow Judith N.
Share Review
Report Review

I went with the mystery box
May 7, 2020

I went with the mystery box. It met expectations. Wasn't blown away but thats the fun of the mystery box.

Date of experience: May 7, 2020
Carlos G.
1 review
0 helpful votes
Follow Carlos G.
Unfollow Carlos G.
Share Review
Report Review

I honestly think that saber should have better ergonomics for the hand. The downloading of the software was very daunting, in that you had to research to get your saber updated correctly. The menace CE is constantly a problem when removing the pommel to update info and or recharge batteries because of the shortness of the saber. 1/2in to 1 inch. Some extra time on the design would've eliminate that jamming of the wires every time into the saber. I also had to get a brass brush to clean out the thread that had metal shaving. I think it had to do with the quick disconnect pommel. I cleaned the thread and the threading works fine now. The Dimond controller has awesome sound and responds very well to movements on the Dominix V3. I enjoy the feature of just changing fonts at a flip of the wrist. Great job. Very intense sounds.

Date of experience: May 7, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748