On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Please give a rough conversion price in future. Is quite shocking to pay almost double what you expected. That being said it came in good time and is everything I had hoped for
One order was great the other having issues with
Honestly awesome
I was very satisfied with the product, though it took my saber a little longer to be created for no clear reason.
I had entered the wrong shipping address when I ordered.
So I was really happy to answer your kind reply when I spend the mail.
The blade came with cheap electronics, bad craftsmanship as far as wiring goes, cheap led and mediocre light. The only good thing about it was the machined aluminum hilt.
Excellent product.
I bought a Guardian sabre with flash on clash for my daughter as a special birthday gift and couldn't be more impressed. Order delivery was inside the stated time frame. The quality of materials used are premium giving the sabre a solid feel without being over weight. Blade and hilt assembly was achieved easily by one of many helpful videos and the sound and optics are right on the mark. Overall, it's just been lifted direct from a Jedi waist belt and now, I want one!
Very fluid and straightforward ordering process, enjoyed the amount of customisation that was offered.
Could not be happier with my ourchse from Ultrasabers!
Can hardly wait for another quality saber with sound!
Sooo excited to add this to my small collection! Awesome saber! My new favorite!
Thanks for the quality response time in answering my questions. Since it was my first order it was important to me that I had a connection with the customer service rep.
Website was easy to use and the product was received just as advertised and in a timely manner. Very satisfied!
LOVE the sabers. Quality looks incredible! Only critiques I would offer... the website is difficult to follow. Too much info on screen and the hex-key sent with the Emperors Hand hilt was the wrong size. Not a big issue. I only mention it because you asked :) Son and I love our sabers and will be ordering again! Thanks!
Not what I was hoping for and it rattles. That's what you get for a $200 mystery box.
Very easy and simple to order and the product is amazing quality although I have received 2 shipping charges for FedEx for my orders, I was under the impression that the shipping from ultrasaber would cover something like that
The saber i got is fantastic. I will be a repeat customer.
Fast And easy
These are exceptional! Plan on ordering more! The color is perfect and shine to the end of the light saber.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.