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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Everything is great as always. I get one more sound saber in my collection by only $75 in Mystery Box. This is great opportunity. It is like Kinder Surprise, really huge Kinder Surprise, unfortunately without chocolate (maybe this analogy will be understood only by European people)
The hex rench doesn't fit with the guardian light saber so I can remove the blade.
The two are now one. And as everybody knows: "there can be, Only one"! I got a cupluer for my 2 stunt sabers to make a Really long double blade.
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Love the saber I ordered. Great online store, and easy to use. Will recommend site to all my friends.
Great shopping experience and my sabers came quicker than I had expected!
Just got my 1st Saber today. Ordering 2nd 1 2day. Hoping for sound.
Always top notch service to match their top notch products.
2nd mystery box yielded the same hilt design as the first. Sentinel v3. The only difference was the first was fire orange my new one is blazing red.
2nd and 3rd sabers, great quality and fast shipping
The Graflex is very pretty and i am overall satisfied with it apart from a little rattling.
Mysterybox saber, the led rattles inside the saber and so does battery pack. The production time 8-12 working days is a long time. The shipping cost is high when sending to denmark but really fast!
Ultrasabers is the only sabersmith I will buy from. Their customer service is what you would hope all businesses would be. Thanks to all of you at ultrasabers
We had to wait a little longer for our order due to high demand but ultrasabers made up for it by upgrading our saber. The emails and customer service were great.
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The two new sabers that I received are well as the 9 preceeding Ultrasabers.
And also, I can change two old midgrade blades, not enough strong, with two new heavygrade blades, as we used the sabers for hard fighting. And the shipping was in time. Good job.
The saber itself took a litttle than a week, from when I ordered it, to be delivered. When I had got my saber it was not destroyed or damaged in any way. The LEDs were a lot brighter than I thought they would be in person which was great.
Great sabers! Only issue is I do not receive emails for order confirmation or shipping confirmation on my orders. I have checked the email address for my account and checked junk/ spam folders. Thats my only problem
When searching for an Obi Wan ep I lightsaber, i look for diferent options, because cost and reviews i decided to trust Ultrasebers, and i will still buy with them, if something is not on their page the costumer service and faq whill help a lot
The product itself is great, but trying to contact the company was challenging. The number provided on the website was wrong, and I could not actually track my package.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.