On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Always a blast shopping on this site!
Loved my experience! It was fast friendly, and a overall amazing experience.
Love the grab bag! Have bought 3 now and haven't been disappointed. The little display stands could be better but overall excellent products, service and delivery time.
- was too long to get product is not effective.
Im very impressed with the quality and workmanship of Ultrasabers! Im positive I will be a return customer! You cant go wrong with Ultrasabers!
There were no problems and I received it very fast. Overall a good purchase...
The product is exactly as described and included everything I ordered. I couldn't be more happy about it. The delivery was also really fast! I would recommend this company to anyone who wants a lightsaber of these sorts.
Got 4 total mysterybox lightsabers and really love them all. My favorite is the aveo v2(something like that) will see get more soon
It's a delight using your interface.
I'm enjoying my new Ultra saber.
Still top of the line goodness! Can't wait to get another light saber from you guys :D !
All in all great customer service and high quality merch. Had a couple misshaps but it's to be expected. I work retail so I know stuff happens. Look forward to more buissness in the future.
I was floored at the mystery box I received- a Chosen One! Still excited about it weeks afterwards. Ultrasaber continues to impress!
My initial order was for a saber that was on back order which I knew ahead of time, I changed my order to the same saber with a different finish. Customer service was prompt and helpful with this and with another order that I needed assistance with! Overall satisfied with my experience with Ultrasabers!
I love my saber, it is so well built and responds on point, I will be buying a lot more in the future. I got my order on time as promised and Ultrsabers has excellent customer service, highly recommended!
Would like someone to talk to on the phone but other than that everything was great
I wanted a lightsaber to duel my friends with and I was willing to wait a month for it. Nearly two weeks later I got an email saying that they were out of the hilt I ordered. I honestly would have been devastated if not for the person whom was emailing me telling me I could either wait about 18 business weeks for my hilts to come or I could choose another hilt to and my order would ship immediately, now I obviously chose the second option and I am VERY happy to say that my two sabers are in great condition and it is extremely fun to duel my friends with a saber which I have attached a coupler to thus allowing me to join my two sabers.
I love the quality of the product, I duelled with it the day I got it and it held up well. Assembly and shipping was really quick, it only took two weeks to arrive from the time i ordered it.
Great workmanship excellent customer service. I would recommend too any looking to buy a saber for the first time go to ultrasabers.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.