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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Amazing company and they were so accommodating to my requests. The product itself is undeniably amazing and of outstanding quality! Will recommend to everyone I know!
Love my saber and the customer service nice people fast shipping great product what more could you ask for great job :)
Very quick shipping and excellent product
I have been very impressed with the saber quality & customer service. Overall attention to detail is really remarkable. I will certainly be a repeat customer.
Everything arrived perfectly and well ahead of schedule. Will continue shipping here
An adequate product.
I think ill make my own nextime (:=
Easy, quick, excellent. Second saber I've bought, along with 2 for friends. 100% satisfied customer!
Excellent, easy to navigate on the compute
The Mystery saber deal is the best! Its like opening present on Christmas! You never know what you're gonna get and you're never disappointed! I've bought a mystery saber every week for two weeks! Ordered Monday and arrive on Friday. I have an addiction now lol
It was fine.
I love my Ultrasabers. I do wish my mystery box sabers were more different, but that's the mystery! Thank you.
Amazing product for reasonable prices. Made amazing time on item shipment, did the cheapest option and ordered on a Thursday, received it the following Monday.
I received a Dominix V4 from a mystery box order. The hilt is very comfortable for both 1 and 2 hand combat. I will be installing a soundboard eventually because I'm not into the stunt saver idea. This is not a complaint because I wasnt guaranteed sound. I will be purchasing from Ultasabers again
Second purchase from US and this time for my wife. Best experience I've had with custom orders and I really love their customer service.
Flawless customer service! Highly recommend!
It was easy to pick and choose. Thank you for making it easy. Great sabers built to last.
Great purchase! The lightsaber is very brilliant! Light for spin.
The mystery box is amazing and fantastic. Definitely worth it and is better than expected. Great quality that one can expect from Ultrasabers.
Nice and awesome work of art, dorinian saber its was i expected a long time ago, my plo koon costume will be happy :)
Long time customer turned US collector. If you are on the fence about buying from Ultrasabers you should do it! Excellent customer service and superior products.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.