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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Couldn't ask for more. Shipping was fast. Products are great. Will buy again! Thank you Ultrasabers!
This was my first ever saber purchase. I bought a $75 mystery box. I didn't win this particular lottery with a sound saber, but I am happy with the result. I had a problem tracking the shipment, and the Ultrasaber customer service was very responsive. My daughters love the saber, and I am sure I will be purchasing more in the future.
With the exception of my not knowing of the quick release to the V2, everything has worked out.
We live in the UK and the mystery box arrived in about 3 days (excluding the weekend) - we were able to track it using FedEx and it was actually about 7 miles away from us over the weekend. Amazing.
Love the blade, sooo cool. An very very well built.
Thanks. As long as my wife doesn't find out, might be buying more...
Very informative site that ghides you through options during checkout
I absolutely love my UltraSaber! Its super bright, the weight will take some getting used to but it definitely feels sturdy and reliable! I cant wait to start learning tricks with it and to enhance my flow. Makes me feel like a total badass!
I'm very satisfied with the products that I have purchased. I will recommend this to my friends and family.
Before purchase we were able to ask all our question and we are very pleased with the service we received.
I ordered the new Dorinian pommel to go with my custom Shock build, most detailed pommel piece yet. Can't wait to get me a full saber though. Really made my Shock saber pop too
Got an apprentice lv4 i think with no sound, cool orangish red, with windows, and guarded switch
This is my 2nd Mystery Box order, and I LOVE it just as much as the first. Didn't luck out with sound this time, but it is still an awesome, extremely well built saber. And now I can duel with my son who is just as in love with his. Will definitely be ordering more Mystery Boxes, and when I get my bonus this year I am going for a full on customized saber. Thanks again!
Although the website was not updated with my order or the shipping information - I sent an email to customer and they responded very quickly and provided me with the necessary information. Thank You Ana for your excellent customer service.
Always easy ordering with ultrasabers the item was fast to arrive and not a scratch on it! Overall I was very happy and would recommend this to everyone!
I ordered a double bladed saber and it's pretty cool. The only thing about it that I don't like is the quick attach that connects the two together. It has a slight wobble which makes dueling with it almost impossible. You can get one that connects them better but this was my first my first time buying a saber. All in all its a well made saber.
Fast delivery, great sabers! Love it, thank you!
Love Ultrasabers! Order from them often.
Good combat sabers that last. My only problem is if you have sweaty hands then you'll probably end up dropping your saber.
Information about availability and delivery option was very good to proceed with purchase
Unimpressed
The website overview is clear and works fast.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.