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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I purchased an Archon v3.1. I love the look and feel of the saber and added a graflex clamp for added accuracy. I have a gripe with the blade as it wobbles a bit when screwed in. The retention screw that was included is much larger than pictured and the allen wrench that I ordered doesn't fit the screw. Currently contacted customer service for a resolution. Overall, I'm very pleased with the lightsaber and would recommend to others. I plan to use it for costuming and not dueling.
As usual good quality product shipped quickly. Should try packing the couplers separate from the Allen wrench to prevent the minor damage mine took in shipping. No big deal to me, but others may not be so easy going.
When my saber arrived, there were some issues, including damaged parts and rattling electronics (Im a first time buyer). However, after talking to customer service, they were able to provide reassurance and instruction on how to fix the rattling problems, and they sent me the replacement parts I needed very quickly. Although it didnt arrive perfectly, all my issues were resolved rather quickly and without additional charge on my behalf! Great customer service (thank you, Jason), and great product!
Cool saber it was a great buy will buy again loved the color I got and fun to play with hope to get a emerald saber som day
I got the Chosen One Sabre, which I really like, and a grab Bag. The grab bag wound up being an Initiate, which I also like. My only complaint is the hex key for the blades are not all the same size, so I have to go hunting for a hex key that fits the Initiate.
The ordering process was simple and online chat with staff was VERY helpful.
Purchase and options easy and clear. Chat response was quick. I wish PayPal was accepted as a payment option.
The customer service on the site was excellent along with fast delivery and a quality saber. I'm glad I chose Ultrasabers. My boyfriend will not stop swinging around his Darth Vader saber.
I ordered my 1st mystery saber. I was very pleased with what I got. This is my 4th lightsaber, and as always the quality and speed of turnaround time are amazing. I can't wait to order my next saber!
Impresionante productos. Lo único a lo que le veo un problema es que al unir las empuñaduras con el acoplador, no quedan bien alineados los botones. De resto están genial, mi novia quedó impresionada.
I really like the shopping experience how its layed out and product is great quality shipping is pretty fast awesome lightsabers great features it's a great way to get the foundation of lightsabers and expand from there I'm super happy with my purchase :)
Absolutely perfect
Its good...a little bit pricey but overall good.didn't like the fact that I was offered multiple discounts on an additional saber after I already purchased one, as heavy a price tag that falls on this product.I won't be buying another one anytime soon.but like I said, this is a very good product and I am satisfied.
I can now turn my consular into a sith saber by removing the shroud and swapping to the red LED. Speedy delivery even to the UK
Site is a pleasure to navigate.and options list for confirmation is a huge plus!
Amazing Deals and amazing quality!
The rewards system is awesome!
Nice and cool stuff, it looks so real. However, i think the delivery time is a bit long. I supposed it can be delivered to me before 15th Feb which date was my company held annual dinner. However, i got it in mid March sadly. :(
Great products on this website! Fast shipping and beautiful lightsabers!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.