On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Had a little password issue.
Ultrasabers is always excellent. I've made multiple purchases from them on many different occasions.
Ordering is a breeze, and payment was easy too. Cant Wait to open the Mystery.
Update,, didn't get lucky and get one with sound, but I will add it later, quality is A+.
Will order one for the wifes cosplay soon.
Fast shipping high quality products
I loved the two grab bags I received. I will use them soon.
The service I got was fast and efficient. I didnt have to wait long at all for my package. I love how the saber looks and feels.
Great overall this is my second saber I've ordered and I love both of them, thank you so much and I will be ordering again soon.
I love my saber. Even without the soundboard it's really cool. Thank you Ultrasabers, I will definitely be ordering again soon.
The product worked just as I had hoped. Material quality was fantastic and features went above and beyond my expectations. Delivery through Fedex was even quicker then expected arrived in 3 days. I would defiantly purchase another ultra Sabre and recommend to my peers.
It was very well constructed and well worth the money. It was a gift for my brother, and he was absolutely amazed once he turned on the lightsaber. I'm very happy with it
Pretty good for my first order
Product is awesome quality and the shipping time was super fast! I couldn't be happier with this experience!
It would be cool if you included the forum colors in the drop down menu! Otherwise, great lightsaber with great quality, and timely delivery
Great customer service! I ordered the saber and got it within a week! It is great and I will definitely buy again. I have also recommended Ultrasabers to my friends who will also be ordering their sabers soon.
Everything was pretty much great except for one minor detail the pummel I ordered for my bellicose ultra saber was not the one I received.
I have had nothing but superior service from Ultrasabers! Other saber shops take weeks to deliver but Ultrasabers always gets the job done FAST! As for quality, no comparison. The selection is far and above all other saber shops as well!
This was my first time buying from ultrasabers and it was amazing. Mega fast delivery and the product is the best... I ordered a blade for my saber and I thought I would try ultra sabres and my saber has never looked better... I will be buying from ultrasabers again!
Very Easy Ordering and after getting my 1st order, just placed another order.
I love my ultrasaber - I've had it for over a year. After I accidentally destroyed the batteries (my fault), ordering new ones with them has been a cinch.
The lightsaber is as cool as expected for a standard one! I'll recommend this site to many others! I hope to see many more different hilts in the near future, especially (hopefully) Darth Sidious' lightsaber!^_^
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.