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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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So impressed with my sabers- all the highest quality and craftsmanship! Bright light and beautiful interchangeable parts, too!
Many options to choose and lot of information to read before placing the order
The follow up call due to past purchase issues even when I said I didn't need a refund, made me very impressed with this company. Clearly you are more concerned with product quality instead of maximum profits. I've gotten 3 sabers from you so far, and will be getting more of higher functionality in the future
Impressive service once again! UltraSabers was UltraFast with this order! The quality of the hilt I ordered surpassed my already high expectations. Looking forward to my next order already!
Great sight, easy to navigate. Well done on the informational videos
Mystery Saber was dope AF
Didn't do anything special and it came out really cool! Black hilt with a Green blade looks WAAAY cooler than I would have imagined and I would have never come up with it on my own.
Very easy to design and order my sabers. Very informative videos to help with the decision making progress. My daughter and I are looking forward to our sabers
I order 4 sabers, 2 of which have all add ons to them (cover tech clip and wheel, windows, sound etc...), on a Saturday. They shipped to Australia on the Tuesday, arrived on Wednesday, came to the state that I live in, and I had them on my door step on Friday. I had no problems, either than my LEDs where up in the hilt to far preventing my blade plugs from sitting flush with the emitter. I sent Ultrasabers an email, and in 24 hours, they got back to me, with a solution, that fixed my problem. Best customer service, best sabers on the market, cheapest prices, and an all round awesome company. GO WITH ULTRASABERS!
Not a lot to say other than it's good. Quick delivery and an excellent product. And there's a hundred character limit. Don't know why, so all this is just to get that so I can get on with my day. There was an email prompt for this! Can you believe it? Little desperado, UltraSabers (jk, we know you just want to maintain product quality and customer satisfaction;-)). Anyway, I've reached the limit. Goodnight!
This is my fourth saber UltraSaber, and haven't had any problems with any of them (however two were gifts for my niece and nephew). This particular hilt was on back order, but I soon received in email (which was Friday April 27,) saying it was sent out. I got it Saturday the 28th. Nothing wrong with it, no loose pieces.
I ordered my second mystery box. This time a 200$ one. The Monarch does not disappoint, what a beast of a saber. A master piece for any collection. The sound I got is the lite Obsidian. Its ok. I want to hear the other options. This saber has some weight to it, 3 times the weight of the Sentinal V4 which I first received in a 75$ MB. Its Beautiful.
Ok shopping, pricy for a student, but excited!
I find that the quality, selection, service and turnaround times from the time order is placed to having the saber in my hands just can't be beat!
I LOVE Ultrasabers!
Good sales support
Great product. Good delivery, prices a little high. Good overall.
The product arrived in 5 days and is perfect in every way!
Very good
Exactly according to spec, fast delivery and great service. Also the sabers we ordered are really cool! Keep up the good work!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.