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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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This is the second order I have replaced with Ultrasabers. I am in the quality control industry for starters. I know we as humans make mistakes or forget things sometimes, but with 2 orders I have placed, I have had issues with both. First order had an extra screw fall out of the hilt. Saber still works so I guess the screw may not be needed?!? Second order, ordered two sabers on this one, one saber had all parts needed, but on the second saber, both blade retention screws were completely missing. Had to go to hardware store to get the screws so my four year old could enjoy his new saber. Mind you, I gave him a choice of the two and he happened to choose the one he couldnt use till we got the parts, if you could of seen the look on his face when I said you cant play with it yet buddy. This wouldnt have bothered me if I would have gotten it because the little guy could have played with HIS saber from the get go. Just a reminder, step up the QC please. Thanks.
Nice and easy, the sabers are very very good.
Absolutely love Ultra Sabers, everything is easy to find and work with and the products are top of the line.
I got the dark apprentice v4 with blazing red blade an v4 soundboard, haven't been able to put it own since,. I will definitely be returning and making another light-saber from ultrasabers in the future!
Its was good and good quality just a bit on the heavy side to practice with but hey good excise to get some muscle
Satisfactory
The staff in the live chat were very helpful. They helped me decide which saber I purchased and gave me all the information I asked for.
Ultrasabers quality is amazing and the delivery time is always super fast. The hilts of the lightsabers have a great feel to them as well as a bit of weight.
Straight forward while diverse ordering system with plenty of help and information along the way
I like the ability to explore multiple options
El paquete iba muy bien envuelto y protegido para que no sufriera. El sable es de muy buena calidad, aunque como única pega el protector del led, en algunas ocasiones se queda atrapado dentro del propio sable y cuesta quitarlo para reemplazarlo por la hoja.
I've loved every order I've placed here. Each transaction has been smooth, and the lead times and shipping are amazingly fast. Not to mention some awesome and durable sabers!
It was quick and easy, shipping was eh but the rest was A1
The sabers look amazing, sound incredible, and especially love love the flash on clash feature! Totally happy with the purchase and plan to order more in the future!
Fantastic. Great product, great price, superfast delivery and excellent customer service. Thank you.
I received my order quickly and exactly to my specifications. I am very satisfied and have already recommended your company to several friends. I plan on doing more business with your company in the future.
Work on the saber was awesome. Amazed with the look and detail. I couldn't be more happy with how it turned out.
Great service and help
Amazing products and fast shipping!
Its amazing! The diamond LED is so worth it. All the customizations are so cool! You practically have a new lightsaber with each setting. If youre looking for convenience, the recharge port is worth it as well.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.