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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Once you figure out which saber and options you want the rest is easy. The saber arrived well before the approximated shipping date. The construction is solid
Sent very quickly, Excellent quality, very happy overall.
I was actually shocked how good the lightsaber is. I received it a week after the order which I thought was fast, So I was a bit hesitant to open it. In the end everything that was promised, was delivered in prime condition.
I received my Saber within 3 days and I live in Canada. I also modified the order and had great customer service
Thank you for delivering my stunt saber. The quality is excellent. This is in fact my second saber and I am very happy with the products.
I have order from ultrasabers 9 times now and every order is fast, accurate, and meets my expectations!
I love it so much the only thing I wish was a little bit more high quality is the stand. It works fine it's just a little loose/wobbly. But you guys rock even with my time deadline everything arrived on time and worked perfectly!
The Initiate is a slender, sturdy uni-body saber perfect for the base of customization. This is my 2nd time doing this sort of work on one and still I'm thoroughly impressed.
Fast process!
An outstanding lightsaber.! Thank you very much. Speedy delivery too. I have a feeling that I Will be obtaining another in the very near future
Excellent customer service. Great product. Look forward to future purchases.
I ordered the mystery box for $75. Got a stunt saber that probably would've cost $150. I am very satisfied.
I found the entire experience great from choosing what saber hilt to choosing what accessories it has.
Shopping experience is good.
Shipping and delivery is excellent.
The size of Dorinian Hilt is bigger than my expectation.
The lightsaber is amazing, from the hilt to the sounds, and oddly my kittens love it too. The only disappointment is they forgot to include the wrench, but will be sending that soon after I emailed them about it.
I love my saber! The quality is incredible and shipped to my house fast.
It's very good customer service
The saber came in good condition execpt the blade part. The filment in the blade started to come out making it impossible to put back in the tube. Had to order new blades. The hilts itself was in good condition.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.