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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Will probably buy again.
Ana was very helpful. Thanks!
Ultrasabers always deliver a quality product. While I was a little concerned my order had gotten lost while everything was migrating to the new website, I needn't have worried. My parcel arrived right on time, and I am once again very satisfied.
Quality is nice and Shipping was pretty fast for oversea shipping.
Despite living in Australia, my saber was delivered to me without fuss one day before the expected delivery date. The shipping was expensive but, oddly, the FedEx economy rate was actually cheaper than the USPS one - and quicker! I had the saber within a week, carefully packaged to protect it; the odd shape and not inconsiderable weight, not to mention safe and expeditious delivery, are what you're paying for in shipping.
Very happy with Ultrasabers (this was my second saber from them) and would highly recommend them to any other lightsaber enthusiasts out there, regardless of where you live.
The customer service is excellent. All of my questions were given polite and helpful answers. My saber arrived very quickly and without any noticeable damages or machining errors.
The estimated lead time on my order was 8-14 days, I received the order six days after placing it, we'll before I expected. Everything was safely packaged, so even though the box had clearly seenot some abuse, everything was in perfect condition.
I cannot overstate how satisfied I am with or transaction and will definitely shop with Ultrasabers again.
Awesome value 3 sabers for $300 (one with sound)
Just placed my first order; the process of customizing the hilt was fantastic and I eagerly await its arrival!
It was good. Much better than the experience I had at the convention. I received a below $75 saber from the mystery box. Much happier with this one.
Repeat customer, great service both times.
Ordering was easy. The board was exactly as advertised, and it works beautifully!
Good place to get sabers on a budget. Customer service very hit or miss
Saber came super quick and was packed nicely. I wasn't too thrilled that I paid $75 for the mystery box and got a saber worth $65 but guess that's why it's a mystery. Also there were loose pieces (don't know if that's intentional) falling out from the emitter side. But everything that needs to work does work great.
Quick delivery and good quality
I bought an initiate V2 for my brother and a dark initiate V2 for myself. At first, I got a notification from FedEx that they would arrive on May 4th, then the next day I got another saying they'd arrive on the 5th. They did eventually arrive on the 5th. I thought they'd have to be assembled and need batteries, but they were ready to go out of the box with very solid construction. When my nephews are older, I may come back here to buy them each one for Christmas or their birthdays.
I expected a little more quality of the lightsaber for the price but over all i really enjoy it. I havent fully gotten to duel with it yet and i look forward to when im able to. I plan to do business with ultra sabers in the future when i find good pricings. :)
Better than I expected.
Very user-friendly website, quick shipping, and an awesome, high-quality product. Thank you!
I love Ultra Sabers - excellent products with great delivery and service! Trust me I've used the competition and Ultra Sabers are the very best by miles!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.