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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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A year ago, I started finding all these Lightsabers on YouTube and decided to check out the websites. The best reviews came from Ultra Sabers. The very first Lightsaber I fell in love with, was the Manticore! All the reviews pointed that I should definitely buy from Ultra Sabers! Every time I tried to save up to get me a Lightsaber, things happened and I had to put it off again. Then, my birthday was coming around, and fans of my stories, asked me what I wanted for my birthday. I jokingly said, "I would like to have a Lightsaber from Ultra Sabers." To my shock... the fans donated the funds for me to get one! What was also amazing... was I found that the Manticore had gone on sale! It took about a week for it to be delivered. When my new Lightsaber arrived, I expected it to be good... but that was an understatement. The quality is truly amazing! I was surprised to see that it weighed about 3 lbs. I didn't expect how beautifully it lights up in person too. When you turn on the video recorder... the Lightsaber shines like there's no tomorrow! I love my new Lightsaber from Ultra Sabers. My friends will be amazed when they see this. I'm sure they will want to have one for themselves.
Got it a a few days later than when it arrived. This isn't anyone's fault but my apartment complex's.
Minus that, excellent product and quick shipping
I've been wanting this blade for a long time!
Got 2 Mystery Box sabers. Got an Aeon v2 LE and Dark Initiate v4. Both are quite nice- a bit sad they both came as stunts, but that's the risk of doing Mystery Box- definitely worth $75.
Excellent selection of sabers. All of my questions were answered promptly prior to purchase. My Guardian Lightsaber with Diamond controller is everything you want in a saber and more. The current Diamond Controller software (June 2018) is easier to configure than I thought it would be. Looking forward to conducting more business with Ultrasabers in the future.
The quality of the sabers we got is awesome! I did the grab bag for 2 sabers, and ended up with a normal saber and an emerald driver with sound! My son and husband are going to flip! Now the hard part... who gets which one? Thanks!
Great customer service and fast delivery...the ones with sound are a little more expensive but worth the price.
Incredibly beautiful and well crafted sabers. Definitely worth saving up for!
The website is easy to navigate and understand. If there is anything not on there you can shoot them an email and they respond promptly. Everything is always great at Ultrasabers.
Love the sabers and the quality! A+++
The only issue I've had was how I couldn't add the same item with different options to my cart. Lther than that, I really can't complain.
As always, swift delivery and great quality. Could not be happier! Will definitely order from Ultra Sabers again. Just look at the vibrant color. Even my cat loves it!
Great product. Terrific turnaround time. Very happy with my purchase. Would buy again from this vendor.
I wish there was more detail, or it was explained more simply as to what you are buying and what it does. Other then that awesome stuff and a decent price.
Easy checkout with amazon, fast shipping, and at a great price.
We have used Ultasabers a few times and each time they have been amazing products. This time we used the May the 4th deal and got 7 lightsabers for a great deal! Our groomsmen will love their lightsabers.
Batteries easily fall off the socket and bounce around inside the hilt too much with every movement. Need foam or cushion to prevent bouncing and restriction band to prevent batteries falling off
Service is great. I purchased a regular vented coupler for my saber staff because I already had the quick-release coupler, which the staff was a little wobbly and every once in a while I would accidentally detach the coupler in the middle of a spin, sending one saber flying. My sabers are still going strong after being "thrown" and dropped DOZENS of times. Not so with my Saberforge staff, which I've had to send back twice for repairs and is now out of warranty and again not working properly. I would definitely buy from Ultrasabers again. One feature I really love is the silent font, where you only have a lighted saber, for times when you don't need or want sound. My only regret is not having a recharge port installed on the saber. I do like that function in my other sabers.
Intrusive popups are the only thing i can complain about.
I ordered a saber on a Saturday and received it the next Saturday. Fantastic quality and looks amazing. I also ordered a few other things and got it in less than a week.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.