On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
I purchase 2 mystery boxes at Megacon, and i was very happy with my purchase.
For the second year in a row, I picked up a grab bag lightsaber at your booth and have nothing but good things to say about the experience
Picked it up at Megacon. Always great.
This is our fifth Ultra Saber and we couldn't be happier! Still the same high quality that we have seen in the other sabers.
Purchased a Mystery Box at Megacon. Very nice saber!
I did the "Mystery Box" promo at MegaCon Orlando 2018 and loved the excitement of opening the box to see what I'd received. I love the silver aluminum "Sentinel" saber I got, that I had a choice of blades to go with it, and the bonus "blank" I got. I also love the option to add the belt holster catch, that I could choose which color catch I wanted installed, and that installation could be done right there at the booth. Now that I have my custom saber, I might just have to build a Jedi costume to go with it! I'm very happy with my new Ultra Saber lightsaber.
This is actually my first time ordering a saber from ultrasabers and let me just that I just absolutely love my lightsabers.
Big thumbs up!
I received a beautiful lightsaber in a timely manner. I am truly awed by the quality of the saber, and I have no doubts this will be a product that will last me years. Wow
Love this brand, I have one, my wife has one and now I am getting one for my 2 year old to grow up with. Wish I could do 10 stars.
Awesome hilt dark apprentice V4 love it
Tho my uncle has yet to see his one but I know he will love it
Great service at MegaCon Orlando!
Coooool
Thank you so much. I love your products. I hope to expand me collection soon. The blade was shorter than expected, but it was what y wife wanted. It turned out it was the right size for her.
I purchased a mystery saber for $75, and the saber I received far exceeded my expectations. I know what I got is a saber that costs well over $400. I couldn't be happier with my purchase.
The quality of the sabers are amazing. The sound from the ultra saber is like i am in the movie. Coolest thing ever!
I just got mine a few days ago and Im really impressed on how well it feels and looks. Ive been playing with mine since I got it and everyone that Ive showed it to has really liked how it feels and looks. I definitely would order more from them again in the future.
This is my third order from ultra sabers! I love this company! And not only that but I ordered 2 mystery box sabers and received a mace windu saber with premium sound!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.