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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great layout of webpage.
Amazing products
Awesome sabers, work great, great delivery time. This is second time ordering for Ultra sabers and i am quite happy with everything.
Best Grown-Up Toy Ever. Great value in the mystery saber with sound. So good, that I ordered a second. Keep up the good work. Thanks
Great, my brother loves it!
Wonderful and would shop again
Easy to customize.
Quick delivery.
Saber exceeds expectations!
Great shopping experience helpful customer service ask about anything they'll happily answer even the silly questions I had.
It was an awesome experience. But a lot to choose from it was really hard to decide. But overall an amazing site.
Great saber! Balanced and can take a hit in swordplay.
I was having some issues with a saber I purchased. Ultrasabers was very quick to help me, fix my saber and ship it back in working condition. I couldn't be happier with my sabers and Ultrasabers customer service.
We are going to save up for some epic custom sabers with more cash on hand but these look fantastic and are perfect for training and practicing moves! I would like to purchase a grab bag at least once a month! Great Website, easy ordering with Amazon Pay. Wont use USPS ever again though. Thanks You guys
Sabers are nice and the kids love it. 2 grab bag though and received 2 versions of the same saber. Overall, happy with the purchase.
I like that the blade plugs were long so I can cut them to fit the length of my blade holder.
Overall great experience! Very quick and easy. Shipping was quick! Thank you Ultrasabers for your service!
Nothing much to say. Solid product. Was hoping for a saber with sound but thats the thing with mystery sabers. It's very cool for a stunt saber.
Purchasing was relatively straightforward, except for the fact that in the checkout window, I could not see what edits I made to the saber. Received the Dark Initiate V4 stunt saber in Consular Green and Black Non-Illuminated AV Switch. With the Standard Ultra Edge Heavy Grade 32" Blade, and with the 10% off discount, I saved a bit on the saber than if I would have customized the saber as such, although the base saber without those additions is cheaper than the grab bag.
I ordered a saber for a future cosplay and Im thrilled with the result. The build process on the site is rather long, but its good at explaining the different options and why you might want to choose each one. Its necessary, anyway, since theres lots of ways you could go with building these things. I had no problems with the ordering or shipping process and it arrived quickly. A signature was required for delivery, which I appreciate, because even though my building is safe and Ive never had a problem, I still dont want a $200 purchase laying around. Seems like a lot of companies skimp on that these daysI bought a $1000 laptop earlier this year and it was left outside! The saber was packed very well and care was obviously given to make sure everything arrived safely. The saber itself is beautiful and is well balance and comfortable to hold. The blade looks terrific lit up and Im sure its going to photograph well. Im already thinking ahead to future cosplays and when the time comes to buy more sabers, Im going to stick with Ultra Sabers.
I placed an order with Ultra Sabers, Order Number *******. I received my Saber order last friday the 25 of May but to find several errors with my order.
What I selected and what is on the order is not correct. There are 4 problems with my order.
1) Incorrect LED color. I selected Blazing Red, I received Blue.
2) Incorrect CLAW color. I selected Sliver, I received Black.
3) Incorrect Activation Switch. I selected Sliver Non-Illuminated, I received Black Guarded
4) Incorrect Blade Option, I selected Ultra Edge Heavy Grade, I received Ultra Edge MidGrade
The mysterybox cost $200 and the saber I got is only priced at $185 according to their website. I could have saved money by just ordering it myself.
The purchases i have made from Ultra Sabers have been solid working exactly as advertised. I had a issue of a missing blade retention screw but customer service could not of been friendlier in resolving it.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.