On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Terrific service with updates on delivery time and extremely please with quality of product.
So far so good. The selection process was clearly guided.
The pieces I ordered look better than I thought! I love how they look with my saber!
Great! Ordering process is really organized
But for some reason the violet amythest color is red now other than that it's great.
Awesome stunt piece
Very easy shopping experience. I hope to get my saber soon!
Easy to choose the options you want. Site has a good explanation for the different options. Very easy to order. I would like the 360 view to be expanded so you can see the hilt on different angles. The lightsaber came as described and is a lot of fun!
These products are always the best bang for your buck! High quality, fast turn around and over all I'd buy from them again as this is my 4th purchase from these guys! Absolutely love the product! Keep up the good work ultrasabers!
A few options could be more clearly explained
Ordered a light saber that was on back order and after over a month of waiting, I was able to upgrade that blade to a different one with no hassle.
It took awhile to figure it all out. The information was there, but I had to hunt for it. I still don't know what an LE is so that's $5.00 saved. I have now received my saber and I am very happy with it's appearance, quality, and handling. I give the saber five stars. I suggest that anyone wanting to purchase a saber should do their research first. The site doesn't explain everything that you need to know. You should talk to other people who are doing the same things with the saber that you want to do. For example, the length and grade of the blade that you need and the features you want.
A very smooth transaction. Really quick shipping and great quality on the sabers.
I had some technical questions about one of the LightSabers in my order; Marlena was awesome and had all the information I needed to get things sorted right away!
Thank you UltraSabers, and thank you Marlena!
While the sheer number of options available can be slightly daunting at first I find the amount of information makes the decision process much simpler if one is willing to take a bit of time to watch your tutorial videos or read. Keep up the good work, definitely one of the most straightforward but informative online shopping experiences I've had.
The website feels a little unnatural to navigate. When selecting blade colors for the grab bag, I would've loved to see a sample of all the colors linked somewhere. It took me a few minutes to scroll to find a video of the color I was considering. Luckily I liked it or I would've had to figure out what other color I wanted and I'm still not sure if there's a place that has pictures of all the colors. Also, trying to find more information about the products was really difficult. The descriptions weren't really descriptions, and I'm a person who loves to know all the information before I buy something. The product itself is amazing and wonderful quality! But I just wish the website was better
These sabers are consistently awesome!
The sabers arrived exactly as ordered and without issue. Highly recommended.
My new saber arrived promptly and looks amazing! Cant wait to play, er, duel with it. The shopping experience was painless, tho it encourages you to do your homework!
Quick and easy, received item fast!
Would like som doscount codes that apply to parts for is DIY'ers.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.