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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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All good thanks
It was quick, easy, and a lot of options.
Love you guys! Mtfbwy
Customer service is excellent... This my 3rd saber purchase.
Very happy with my experience with UltraSabers.
Quick, simple, like using Amazon Pay to make things easy. Love the saber.
I couldn't be happier with the lightsaber I received. The quality of the product was unparalleled and the attention to detail was simply astonishing. I would without a doubt recommend this company to anyone wanting to purchase a lightsaber.
Awesome products
Makes a great employee gift. No issues with shipping; arrived with tracking information and as expected.
I have received nothing but fantastic customer service from Ultrasabers!
Never thought I'd have the chance to live out my dreams of being a part of the Star Wars experience. The Saber i received was the Dominix LE v3 with the Obsidian v3 Soundboard in Guardian Blue and i couldnt be happier. The build quality, sound, illumination and packing were perfect. Only thing i would reccomend is having a chassis inside the hilt of the saber to steady the electronics when dueling.
On time. No damages. Faster than I expected.
The LED isn't as bright as other sabers I've ordered before.
Built a custom saber. Site was easy to use and clear, delivery was fast and it was packaged carefully, the follow-up emails show that the company cares about their product and customer satisfaction. Saber itself is fantastic for contact, works perfectly, and is super impressive. Couldn't be more pleased!
I did what I could to finally find a light saber that not only had the find tuned detail, and with great durability. It looks good sitting on my fireplace mantle as my center piece and the fact that I can pick it up and put the blade into it, and actually fight with it is also impressive. The sounds are spot on quality and exactly what I wanted. High quality nickel finish really ties the saber all together. I would say spending over $500 like I did might been a bit much, but in all honesty I've never seen anything quite so life like and real like this one. I got the Chosen One... which is Darth Vader's saber and it is tuned to blazing red. Yes I am a big Sith fan. Hehe
I haven't had a chance to use it much, but it's a nice looking piece, and it works great. I was surprised that the lining makes the blade look silver when it's not on. It's a cool look, just unexpected. I got the Prophecy v3,32" blade; it seems a little shorter than I was expecting. That may be in part because some of the Ultra Sabers I've seen have longer hilts. I think I could have gone with a 36" without any difficulty (I'm short), but I wasn't clear on the finished length.
Shipped in 3 business days, I received it 3 days later. I am very satisfied with my experience, and especially with the quality of the saber
Excellenté
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.