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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Very happy with my dominix le v4, and glad I chose the obsidian sound board. Though the orange blade is somewhat dimmer than other colors, it's beautiful. Plus the red flash on clash is AWESOME with it, very satisfied :)
The order was processed in a timily manner and shipped in a timely manner. My only issue is that I ordered a dorinian pommel to replace the pommel on the manticore that was shipped at about the same time that I have not recieved yet. The manticore I ordered is nice hilt, I just wish I got a slightly shorter blade since I tend to hit my cieling which is why in the electric wind I just ordered I opted for a 32 inch blade. Over all my experiance was postive and hilt was nice. I have a scorpion that ceased working, customer service responded in a timilly matter and got information I guided me through trouble shooting. Unfortunatly we could not resolve the issue so they sent me information on how to send it back for diagnosis and repair.
Will probably buy again
Very, very easy to shop and customize everything exactly how I wanted it. Can't wait to receive my sabers. It showed up faster than I thought it would too. I shall order again and again from here.
I'm really happy with the white light but also the many options the color discs offer me probably my favorite purchase yet from you guys
I like update you guys did.
Super service! Am a repeat customer. This is an addiction!
This order was super smooth! Quick turn around and shipping. Amazing craftsmanship of my Saber. Came exactly as ordered. I had issues with the Diamond Controller at first, but the very nice live chat agents were great and explained how to fix the issue - it was super easy. The premium sound and light control is worth it!
Great service from beginning to end
Good site easy to use, all info pops up with choices.
Product is solid, tactile and looks awesome.
The options and layout of the website made ordering a breeze, and the finished product is great quality.
I'm super happy with my new saber from UltraSabers! Not only awesome quality, but super fast turn around and delivery!
1st time ordering. Was shipped faster than expected was delivered extremely fast. Saber was perfect and very very happy with it. Telling friends about it and will order again.
Arrived quickly and was exactly what I had expected. Prior to shipping, I contacted Ultra Sabers to change the color of my LED, their response was quick and professional. Look forward to shopping with US again.
Yep, I love the Lost Gray. It's sleek look just won me over. I'm currently using different blades and color discs to decide what I like best. Most definitely I'm looking forward to exploring the Obsidian V4's capabilities.
Never found higher quality custom lightsabers anywhere else. I'm certain I will spend far more than I should on these, but it will be oh so worth it!
Initially I was not to excited about which hilts I got but as I held them and swung them around I grew to like them more and more due to the comfort. I also have tested them in sparring and am overall very pleased.
I've bought a few sabers now. Always impressed with the customer service and quality products. Shipped and arrived much faster than I anticipated as well.
My order this time was a grab bag Saber, and I am very pleased with the Saber thus far.
We love these guys and at Cons everyone is super nice, even when they're super busy!
Can't complain. Amazing customer service after i screwed up my order. Fantastic product.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.