On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
I ordered it for a friend and they loved it.
Everything came in a timely fashion, even after adding things and upgrading my order. I also received lots of freebies during the smuggler sale, thank you ultrasabers for that. However as this is my 2nd order and I have spent over 2 grand on just Ultrasaber brand, I do have some complaints with this order. I was missing a retention screw on my one brood guard LE, also had a rattling noise inside the hilt, later a small silver ring fell out, so I hope that wasn't important. Lastly, my free mystery saber seemed like the led was loose like another customer has said. I also know it's random and so not there fault for this, but the free saber just seemed cheap, and a good reason to not bother with mystery boxes.
Great experience with everyone involved!
These sabers are amazing thank you so much. I will totally be buying another in the future. The only issue I had is my second saber the led was not secured in the hilt but once I put the blade in that was no longer an issue.
Very happy with my purchase. The saber is sturdy and durable.
Just like previous shopping experiences, it's always a blast choosing every aspect of your saver. Especially when your kids help!
A comment
I love UltraSabers, I just wish the delovery time was a bit lower. But still, 4/5!
Well had some issues on my side with navigastion but every thing work t out
Site is easyer to navigate then some there competiters
Overall good experiance thanks Ultimate Ultrasabers
Great
I love my lightsaber! Thank you!
I love ultrasabers. Emory harris is the best and I believe he should be the number one customer service person in sales of lightsabers
Had loose wires had to fix myself. Was offered help but got it to work on my own. Seems solid. Will see how it does may try another company next time
I purchased two sabers with sound for my son and myself, a Prophecy and an Apprentice, at Comicpalooza in Houston on May 27. The staff working the booth were very friendly and seemed genuinely enthusiastic about their sabers. My son tried a few out and they were super helpful in breaking down the options for our sabers. I'm very pleased with the quality of the hilts (including the neatly assembled electronics inside) and the durability of the heavy grade blades. We got exactly what we wanted and have been enjoying our sabers since!
These sabers have amazing craftsmanship! They look, feel and sound amazing!
I'm happy with my purchase
I bought a mystery box saber from Ultrasabers at their booth at MegaCon and was pleasantly surprised at how amazing the saber looked and worked. I love my new saber!
Great first lightsaber, will definitely buy more for me and my son. No issues with shipping, everything came as ordered. Mystery box is the way to go. Would love to see you guys make the lightsabers of other Jedi and Sith, namely Darth Revan from KOTOR, and Starkiller's from TFU 2.
Awesome group
I bought my saber at megacon 2018 and as much as I love it I do feel like had I been given more info at the time I might have made a slightly different choice. As knowledgeable as the people were about saber models and such they couldn't help me on basic info like taking care of my saber and how much to tighten the blade screw and such. Which was important to. E because this is my first saber. Overall I don't regret my purchase and the quality of saber is great, so at the end of the day I am happy with my purchase.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.