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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Easy ordering and awesome product
Very informative and fun to shop. My lightsaber is amazing and just what I needed for my cosplay. :D
The only hard part is figuring out what to get!
Internals are a tad loose, but not detrimental to the integrity of the stunt saber. Fun to use!
I promised them I wouldn't talk about it! Lol Because they did me a favor. Great support and understanding.
The only thing I would say is that when ordering the saber it was unclear if the saver itself would have sound or not and that is the only thing I can think of.
Except for some weirdness with not being able to set delivery options through USPS on the delivery, the service and the product were excellent from UltraSabers.
Love it but I still feel I paid more then I should hav for some options on the saber.
Everything came at a good time. And the product is very nice. Enjoy it lots.
Great service and fast delivery.
Delivery was fast the lightsaber is a little long for me I wish I'd gotten a smaller one but I'm decorating this one so it'll look cool I'm satisfied I mean 75 bucks you get what you get. It's well machined I like that you can see that's one solid piece so it's definitely not going to break I wish the battery was secured better but that's something I can do myself it's not the end of the world. Overall I give you a 5 i mean I would order the mystery box again... And pray to the RNG gods that The luck is in my favor. Also one of the things that Drew me to the mystery box was the fact that you don't get to choose your lightsaber color which is now Canon cuz of the crystal chooses the color for you so I like that. As a suggestion you might want to add that as a feature to all of your Sabres you can order the sabre but then you can make a selection where you randomize the car of the lightsaber because where is you build your lightsaber you don't get to choose the color of the crystal.
Great options. Fast delivery. Amazing product as always!
My delivery was delayed but it was the fault of a new driver that didnt know what to do. When I did receive my order it was absolutely wonderful. I love my lightsaber so much!
I ordered a a short saber staff due to my height and it was amazing. Works great for my cosplay. I wish the colors were a little more vibrant but otherwise am a very satisfied customer
Very good service!
Amazing products!
10/10 will buy again
I'm just a bit annoyed by the shipping fees, as I also bhave to add import taxes on the product total price, which make the total price 50% higher as for an American customer.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.