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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Very well designed site. Easy sign-up and ordering. The Product arrived promptly, well packed, and was in excellent condition.
Отличные мечи, лучшее из того, что есть на рынке. Сделаны фанатом и для фанатов.
Everything was great, ESP the delivery which was shockingly fast, in my opinion. Only complaints, and the reason for 4-4 1/2 stars on the product itself is the delay with swinging noises, no matter how I tweaked the sliders and with no help from the walk-through videos on your site, let alone anyone on YouTube, as nowhere does it say EXACTLY what each slider does. That, and the clash effect is always too sensitive or not enough, especially when it randomly happens with swings, kinda lame. But overall I'm impressed and love it.
Bought two sabers for the wife since she wanted a dual blade saber and she loves them. They got me the sabers within a week of ordering them which was awesome
I love the ease in which I was able to make decisions about what I'd like.The YouTube tutorials from Emory were quite helpful as well. I'm looking forward to receiving my first saber.
Excellent explanations for chooses and like the review videos to help along with chooses.
Everyone was great to deal with, especially Ana and Marleane. I originally ordered a saber that I was not going to be happy with and they helped me quickly cancel it and order the saber I wanted. I chose a Domonix LE V4 with a 32 inch fire orange blade (orange is my favorite color). I love the sound quality, build, and blade brightness. Thank you Ultra Sabers!
Ordered a Dark Sentinel V4 Staff, UltraEdge MidGrade blades, plus chargers and such. Everything was SPOT ON, except for the blades. Not the quality or type that I actually ordered. Immediate customer service was helpful, getting me in contact with after technical issues.
However, my rep began to inform me that I HAD in fact received the correct blades. (I can tell you for an absolute fact, no I did not.) In possibly an attempt at a Jedi Mind Trick (not a successful one) he tried telling me that it was just a different batch of polycarbonate tubing, even though the UltraEdge MidGrade I already have and the regular MidGrade I received are different thicknesses.
(In the pictures, the first two blades (left to right) are regular midgrade, the third is ultraedge midgrade, the last is heavy grade. I'm not crazy right?)
Tbh I don't care enough to dispute this over simply a few bucks difference, but still. Good sabers, not so good service behind the business.
I recently got Ultra Sabers' Initiate V4 in the mail, and I must say I'm impressed all in all. Its addicting to play with and i find myself turning it on and doing a few flourishes with it each and every time i walk by where i keep it. It also came surprisingly FAST in the mail. I can only assume its due to not getting the windows or the charging port, but regardless was VERY impressed with how fast i received it.
However, a few relatively minor complaints would be that the swinging sounds cannot keep up with my motions (I move faster then the blade, so to speak) and the clashing effects seem to be too sensitive or not sensitive enough, even after messing with the sliders quite a bit. Mind you, nowhere in the walk-through videos on their site, let alone even YouTube users' reviews, did it mention how to fix/tweak this "properly" (to fit my skill level/swing speed) and what each of the sliders ACTUALLY do, though I was able to figure out maybe 2-3 of them from their title alone.
Also, to be fair and in Ultra Sabers' possible defense, perhaps its the gesture sensors on the Emerald Sabers that are what i had hoped for in the cheaper saber I chose. I don't know of course as I only focused on what i was willing to spend at the time, especially on my first saber.
So before i begin to rant -wink wink- I'd have to say this is a great buy overall, and might end up getting a 2nd one down the road.
~Thank You Ultra Sabers!~
Overall very good. The battery pack still needs to be secured better. You can hear it rattle around.
Easy order process. Purchased the $75 mystery box. Was very satisfied with the saber i received.
My lightsaber looks incredible! It's just what I've been wanting. Great color, vividly bright, sturdy, and that sound is pristine. Definitely a future customer.
I gave a note on the delivery because it was for a birthday and I got the gift excaly on the birthday great service.
Great customer service! A pleasure to deal with and a great product!
These sabers are beautifully crafted, well built and fun to play with. Shipping was fast. Overall a great experience. Will be getting a second one.
I received my Ultrasaber (Graflex CE) with the Diamond controller. It is really nice and you can tell it is high quality. Shipping was quick and they respond promptly to any questions you have.
Looking at all your offers each and every time thank you
Ultra sabers are always the best to deal with they answer any questions you might have with ease
I purchased a $200 mystery box loved it so much i decided to buy a $75 mystery box the same day! The sabers are great to online chat was helpful. And the saber forums are friendly. I feel like family already! If i were to say anything it would be that i wish i could buy the diamond driver separately. Website Chat says i can't but i havent actually emailed them to ask!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.