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Ultra SabersReviews 19,636

4.8

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Matthew F.
2 reviews
0 helpful votes
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Very well designed site
July 2, 2018

Very well designed site. Easy sign-up and ordering. The Product arrived promptly, well packed, and was in excellent condition.

Date of experience: July 2, 2018
Nancy Y.
8 reviews
0 helpful votes
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Отличные мечи, лучшее из того, что есть на рынке. Сделаны фанатом и для фанатов.

Date of experience: July 2, 2018
Sion E.
1 review
0 helpful votes
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Everything was great, ESP the delivery which was shockingly fast, in my opinion. Only complaints, and the reason for 4-4 1/2 stars on the product itself is the delay with swinging noises, no matter how I tweaked the sliders and with no help from the walk-through videos on your site, let alone anyone on YouTube, as nowhere does it say EXACTLY what each slider does. That, and the clash effect is always too sensitive or not enough, especially when it randomly happens with swings, kinda lame. But overall I'm impressed and love it.

Date of experience: July 2, 2018
Florida
1 review
0 helpful votes
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Bought two sabers for the wife since she wanted a dual blade saber and she loves them. They got me the sabers within a week of ordering them which was awesome

Date of experience: July 2, 2018
Rick C.
1 review
0 helpful votes
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I love the ease in which I was able to make decisions about what I'd like.The YouTube tutorials from Emory were quite helpful as well. I'm looking forward to receiving my first saber.

Date of experience: July 1, 2018
crystal S.
2 reviews
0 helpful votes
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Excellent explanations for chooses and like the review videos to help along with chooses.

Date of experience: July 1, 2018
Andrew P.
2 reviews
0 helpful votes
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Everyone was great to deal with, especially Ana and Marleane. I originally ordered a saber that I was not going to be happy with and they helped me quickly cancel it and order the saber I wanted. I chose a Domonix LE V4 with a 32 inch fire orange blade (orange is my favorite color). I love the sound quality, build, and blade brightness. Thank you Ultra Sabers!

Date of experience: July 1, 2018
Texas
1 review
0 helpful votes
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Ordered a Dark Sentinel V4 Staff, UltraEdge MidGrade blades, plus chargers and such. Everything was SPOT ON, except for the blades. Not the quality or type that I actually ordered. Immediate customer service was helpful, getting me in contact with after technical issues.

However, my rep began to inform me that I HAD in fact received the correct blades. (I can tell you for an absolute fact, no I did not.) In possibly an attempt at a Jedi Mind Trick (not a successful one) he tried telling me that it was just a different batch of polycarbonate tubing, even though the UltraEdge MidGrade I already have and the regular MidGrade I received are different thicknesses.

(In the pictures, the first two blades (left to right) are regular midgrade, the third is ultraedge midgrade, the last is heavy grade. I'm not crazy right?)

Tbh I don't care enough to dispute this over simply a few bucks difference, but still. Good sabers, not so good service behind the business.

Date of experience: July 1, 2018
North Carolina
1 review
0 helpful votes
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Almost Perfect
July 1, 2018

I recently got Ultra Sabers' Initiate V4 in the mail, and I must say I'm impressed all in all. Its addicting to play with and i find myself turning it on and doing a few flourishes with it each and every time i walk by where i keep it. It also came surprisingly FAST in the mail. I can only assume its due to not getting the windows or the charging port, but regardless was VERY impressed with how fast i received it.

However, a few relatively minor complaints would be that the swinging sounds cannot keep up with my motions (I move faster then the blade, so to speak) and the clashing effects seem to be too sensitive or not sensitive enough, even after messing with the sliders quite a bit. Mind you, nowhere in the walk-through videos on their site, let alone even YouTube users' reviews, did it mention how to fix/tweak this "properly" (to fit my skill level/swing speed) and what each of the sliders ACTUALLY do, though I was able to figure out maybe 2-3 of them from their title alone.

Also, to be fair and in Ultra Sabers' possible defense, perhaps its the gesture sensors on the Emerald Sabers that are what i had hoped for in the cheaper saber I chose. I don't know of course as I only focused on what i was willing to spend at the time, especially on my first saber.

So before i begin to rant -wink wink- I'd have to say this is a great buy overall, and might end up getting a 2nd one down the road.

~Thank You Ultra Sabers!~

Date of experience: July 1, 2018
sauriansclaws J.
1 review
0 helpful votes
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Overall very good
July 1, 2018

Overall very good. The battery pack still needs to be secured better. You can hear it rattle around.

Date of experience: July 1, 2018
Amador Q.
1 review
0 helpful votes
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Easy order process
July 1, 2018

Easy order process. Purchased the $75 mystery box. Was very satisfied with the saber i received.

Date of experience: July 1, 2018
North Carolina
1 review
0 helpful votes
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My lightsaber looks incredible! It's just what I've been wanting. Great color, vividly bright, sturdy, and that sound is pristine. Definitely a future customer.

Date of experience: July 1, 2018
Liz J.
7 reviews
0 helpful votes
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I gave a note on the delivery because it was for a birthday and I got the gift excaly on the birthday great service.

Date of experience: July 1, 2018
Anna N.
16 reviews
0 helpful votes
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Great customer service!
June 30, 2018

Great customer service! A pleasure to deal with and a great product!

Date of experience: June 30, 2018
Adarah H.
1 review
0 helpful votes
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These sabers are beautifully crafted, well built and fun to play with. Shipping was fast. Overall a great experience. Will be getting a second one.

Date of experience: June 30, 2018
Ohio
1 review
0 helpful votes
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I received my Ultrasaber (Graflex CE) with the Diamond controller. It is really nice and you can tell it is high quality. Shipping was quick and they respond promptly to any questions you have.

Date of experience: June 30, 2018
Georgia
1 review
0 helpful votes
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Awesome
June 30, 2018

I love my new sabers and my wife does too! I got one for both of us and she fell in love with them. Thanks

Date of experience: June 30, 2018
Rich W.
3 reviews
0 helpful votes
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Looking at all your offers each and every time thank you

Date of experience: June 30, 2018
Jim M.
2 reviews
0 helpful votes
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Ultra sabers are always the best to deal with they answer any questions you might have with ease

Date of experience: June 30, 2018
Oklahoma
1 review
0 helpful votes
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I purchased a $200 mystery box loved it so much i decided to buy a $75 mystery box the same day! The sabers are great to online chat was helpful. And the saber forums are friendly. I feel like family already! If i were to say anything it would be that i wish i could buy the diamond driver separately. Website Chat says i can't but i havent actually emailed them to ask!

Date of experience: June 30, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748