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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Above and beyond. Total of five sabers purchased and satisfied with every one of them. Thanks Ultra Sabers.
First time I've ever had an issue. Bane pommel was defective. Problem with finishing work. Marlena was awesome and the new one is on the way. Though I was unhappy with product, the service made the difference.
Thanks guys.
Marlena rocks!
I got my lightsaber and I like it I was asked to submit a order confirmation and thats what brought me to this place so yes I received my order
Man these guys are awesome!. My saber arrived EXACTLY when and how it was supposed to.
My saber came equipped as requested with the diamond controller which really is user friendly and AMAZING!
Ultrasabers has found a balance in the force between quality, and affordability.
It's quite a pitty saberforge cant do that with their products and services.
No disrespect to saberforge but they need to STEP UP THEIR GAME!
I'm ordering two new sabers next month and cant wait.
Thanks Ultrasabers love you guys.
Don't change your business plan.
IT WORKS! DO NOT "FIX IT"!
Kinda of a plain one, with a red blade, but I'm happy with it so far. Will have to save up some money to do it again!
Very easy to assemble and looks nice
Awesome Saber got the mystery box...Dark Sentinel v4 with windows and a Green Blade! SWEET
Just like McDonald's I'm loving it
Plenty of options for your hilt and checkout was simple. Only hard part was figuring out which saber hilt I wanted. Too many awesome options!
Always a pleasure dealing with customer service.
Everything is perfect :)
Love ultrasabers will be shopping here more often
The saber is everything I thought it would be, though maybe just a bit loud. Great for crowds, less so for quieter areas. Blade color is great and uniform, and overall I'm quite happy with the product. I'd be willing to buy from them again
The items I bought arrived very quickly. They fit my previously purchased saber perfectly and function as designed to.
All good. Solid products and very helpful staff.
The double saber is fantastic. I customized the emitter windows and it looks great in person and on video. Some reviews were saying the heavy blades dimmed the light. I disagree. These are perfect for late night duels
Awesome I have the diamond dark warglaive and I am very happy if this one is like the saber I have already received I will be a loyal customer
I got sabers
The website is very user friendly and the added chat room is extremely helpful. They are very responsive in the chat room and they answered all of my questions.
These sabers are great quality. I appreciate the savings offered through discounts and sales. I will recommend ultrasabers to others that are interested.
Already looking at my next order! :D
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.