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Ultra Sabers has a rating of 3.3 stars from 4,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I ordered color discs. The were shipped and received in a short amount of time.
Premium quality
Great quality saber, was surprised how fast it was considering what's going on.
Customer service could have been better but the saber is pretty cool.
Took awhile to get here but I liked the saber
I ordered Lightsabers...as a gift...I thought The Dark War Glaive had sound...it didn't...so I ordered another with Diamond Sound...the gift turned out to be the most impressive one that I have ever given... delivery time was accounted for...lead time was acceptable...all things considered...I highly suggest IF A person wants a LIGHTSABER...THEY COME TO YOU
Customer service sucks, but the product was awsome.
Overall 4 stars. Great quality of the item i received. Took a little long to receive the item. Wasn't pleased as to the response. I had to use messenger to actually find out what was going on.
Took a while for the order to get shipped but new movies tend to spike sales. Hoping more business means more saber models.
I sent ultrasabers a question and never received an answer. I went ahead an sent in a second order and they sent the wrong items. I then sent another email about a wrong item and never received an answer or heard anything. Still stuck with the wrong item.
I was skeptical ordering my saber not knowing how shipping was going to work since I had just moved to Japan. Once production was completed the actual shipping time was very fast. I will definitely order another saber!
Amazing saber with amazing quality they survive a good duel the only thing is I didn't receive the pummel to make it double bladed
I loved it so much surprised of how it looked
Smh...
Great attention to detail.
Personally a saber fan from Scotland and the delivery time was just over a week it was perfect, and while I ordered a mystery box I had no luck with sound maybe next time haha.
Don't put this comment on your website I don't want other people to see it and think I want them to buy your stuff. I like what I got but it took something like 3months to get it I actually almost forgot I ordered it.
They were very cool and look just like real lightsabers
Ordered once before. It takes a while to be prepped but the shipping was fast so it kinda balances though waiting 2 months was alright I'm just glad it came
My overall experience was great! Shipping took a while but I have already ordered again,
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.