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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Contacted Ultrasabers about delivery times and got no response until they dispatched to which I received a Fedex Waybill, then a dispatch note from ultrasabers. This was three days after my email for estimate of dispatch. I only want to know when they would be dispatched.
Very detailed.
The LED light was way brighter than I expected which made the saber feel more authentic. Very pleased with the product
Wasn't much of a grab bag
Very easy to select my build.
I opted for the mystery box and received a pretty kick a** saber! Shipping time was very fast.
Thanks again.
Great, clear explanations, good video
It was super easy
I am satisfied overall.
Ultrasabers is awesome. Consistently great customer experience. I didn't need help today since I knew exactly what I wanted, but they are always available to help.
I love the lost gray.
Great job!
I'm very happy, i have purchase a diy Graflex... just amazing XD
Now it's time to do^^
Always a good, simple experience with Ultrasabers!
First time purchase was a tad confusing. Ultimately was a pleasurable experience.
My first time here and loved it. Just a little misunderstanding and thought my saber was broken but it was just batteries lol. It holds up very well in duels, I recommend.
As this is my first purchase I was a bit overwhelmed with all the options.I very much appreciated the videos describing what the options mean and the forum links for even more information.
So far ordering has been great
Received item i a timely manner and was able to replace broken item in lightsaber
Awesome first saber
Menu makes it easy to customize
My son is so happy with the product, he is already saving up for another.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.