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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Really fantastic service. Super fast delivery and an amazing saver. Thank you!
I wish that shipping was a bit cheaper but I got a mystery saber and was happy with what I received.
The website is accessible and provides plenty of information and product descriptions when making decisions. I love the Mystery Box Sabers, they are the best deal and you get awesome products!
Was very easy to make my purchase thank you Amazom.
Always and will remain a returning customer
Excellent product and timely service
Good customer service that responded to my problem and quickly solved it.
Any inquiry I had were answered promptly and precise to my curiosity. The craftsmanship is well done for the extra accessories. Price is a little high in my opinion, but I am not dissatisfied with the product I received.
I love my saber. It's exactly what I wanted and cant wait to get my next one I highly recommend Ultra Sabers!
Great site. A little confusing at first.
Videos helped a lot with all the options.:-)
Great solid piece of kit and no hesitation in recommending their services.
IPad display can be improved
Ultrasabers are simply amazing
It was really easy to order and I got my order in no time
Ordered 3 grab bag blades. All seemed without any imperfections. Two were silver diffusion paper and one was white with thicker plastic.
Being Canadian I had to pay 150$ instead of $75 for the mystery box... I didnt think it would be that much that surprised me. 50$ only for shipping :/ wish it had sound at least but no
Everything is fantastic I just wish the sabers came with internal chassis so that the components wouldn't break so often. I would pay extra for that option. Also a retention screw for the LED. Thanks!
Very helpful staff and awesome products
Sophia helped with some important questions. Thank you
Marlena is the best. Very helpful and with a sense of humor. "Leaning Tower of Pommel"...
Keep up the good work and thanks again.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.