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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Everything turned out perfect!
E
Live chat with Sophia was very helpful and I feel that I received the information I needed before making a purchase
For a first time buyer from this site my time choosing what to buy was very difficult because there were so many to choose from which is why I went ahead and ordered the mystery box. The saber was delivered in a very short amount of time. I expected a long wait time but was surprised when it showed up as early as it did. The build of the saber is very smooth and well done. I didn't see any scratches or irregularities on the hilt. Everything electronic works flawlessly and I will enjoy having fun at night with it. I'm definitely going to order more soon.
No
Easy to use website... good so far. Got the saber so excited. Great quality and fun to have.
Good products, just disappointed i received a nearly identical model to the other grab bag i had ordered.
I love getting items from ultrasabers I have not had any issues with any of their products or anything and I plan to continue getting items through them as well.
Pretty good so far
Chose the mystery box, was not disappointed!
Great product, I'll be ordering a third.
Fast delivery and high quality products.
This was my second saber, a pommel, and a spare blade, everything went perfectly with the one exception of my post office made me go in to sign for the package, instead of leaving it at my place as they did before. My experiences with ultrasaber has always been excellent, and I look forward to ordering my next saber.
My Brother and I love our sabers. The service, and delivery speed were second to none
I contacted Ultrasabers in need of repairs for my sabers for the first time and they managed answer all my questions to the best friend of their abilities, giving me very useful information. I was satisfied with the repairs for my sabers and will be contacting them again for future inquiries.
Ordering process was quick and easy. Very straightforward and informative.
Overall quite happy. 2nd grab bag saber very happy with both. Delivery time was a bit slower the second time and I paid for fed ex hoping it would speed things up.
I bought a mystery box as a gift for my husbands birthday. I did a quick look in the box and everything seemed to be there.
Smooth order
It was a great experience.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.