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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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It was a fast reply at customer service and you can get all your questions answered quick there. Awesome.
My saber arrived in perfect condition, and working quality. It was a speedy delivery.
Easy ordering process. I love my SABER!
I was debating whether I should get an ultrasaber and glad I did. The quality is amazing and it was worth every penny.
Completely satisfied. Can't wait to order some mystery boxes!
Great product as always. I have 7 Ultrasabers and enjoy all of them. I've never had any problems or issues with Ultrasabers.
The only flaw I detected in my shopping experience was the descriptions of the different blade pieces were slightly unclear, other than that I have no complaints.
Absolutely amazing quality. Perfect for dueling. My only issue is the one I caused for myself my getting shorter blades but I am slowly adapting. 10/10
Thank you! I am super excited to be receiving this.
A+++++++++++++++
Such amazing quality and detail put into my saber. It's such a cool product and I will definitely buy again from ultra sabers
Ordered two custom sabers with Obsidian Lite on a Thursday, payed for Priority Shipping, received them Monday! My son was happy, and I was super excited! I'm already addicted and can't wait until I get my bills in order so that I may purchase another. Tyvm, Ultrasabers!
Arrived very quickly and I can't believe how amazing the detail is on my lightsaber
Everything went smooth and I've fallen in love with the sabers will definitely shop again
Shopping was easy and had no trouble, when it arrived I wasn't disappointed and would purches from them again. Perfect expierence
Quality products delivered quickly
Super fast shipping good customer service and a great product
Really pleased with the Emperor's Hand. Delivery to UK was really fast as well (received within 4 days)
I like being able to see what my saber is going to look like as I create it. It helps me to know that I will get something I like.
Excellent product
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.