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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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For it being my 1st lightsaber with nothing to compare it too I have a say it looks pretty damn good I would recommend them to others and plan and making a future purchase
I ordered my first lightsaber, the Chosen One CE, on Tuesday at 1:00 am. After the checkout, I realized I forgot to add an option. The next day I communicated with the customer service, they helped me modify my order to add the option I forgot and shipped my saber 2 days later. It only took 3 days to receive my package in Canada via FedEx!
I am very satisfied with the Chosen One (with Diamond board) and my experience with the company. I definitely recommend Ultra Sabers for their customer service, the quality of the products and the fast shipping.
So far building my saber scythe has been nothing short of exhalent
Shipping to an address other than the billing information on my credit card would have been cool, but I understand why. All good.
So I ordered this with the cheapest shipping rates to choose from, and it came in 4 days from Texas to Canada! WHAATTT?! That never happens.
I could no be more thrilled with what arrived. But now I need another Sabre to have some real fun...
Soon I'll be ordering more and continue to only buy from Ultrasaber.
The sound! The Brightness! This Sabre is an absolute boss!
Thank you!
Everything I wanted. Thanks!
Blows the force fx sabers out of the water. It's incredible. The design is beautiful and the colors are vibrant.
Smooth ordering process. Supported Apple Pay. Looking forward to this item arriving.
Great lightsaber
Great saber. No regrets whatsoever!
Just fantastic all around. I love my sabers and my friends love them too!
Speedy delivery! And awesome saber! Thank you!
Very easy to use
Outstanding, the pictures didn't do it justice!
This was my second purchase from Ultrasabers, I'm very happy with their products. I got a mystery box and for the price they're always a great deal. I've recommended them to several friends in the hope of getting more people into the hobby.
Tiny thing, but I was assured a note was going to be included with the saber as it was a gift, and the note was not included.
However, the recipient is very happy with the gift and the turn around time was amazing.
It was very simple to navigate, my most difficult time was deciding what hilt i wanted
3rd saber in a month... I need to stop lol
I got exactly what I ordered and it got here pretty fast, was not disappointed. Would definitely buy another one.
A lot of choosable features, well enough explained, enough fotos to have a feeling about it
Delivery to germany (our - I assume - other countries as well) has the effect, that customs writes you a letter, that you have to declare what is in the shipping and the value / price you paid, it can take some time until you get that letter and can answer to that
I found Ultrasabers to be a great company with great products, and a fantastic customer service. Just be patient and polite, and they will get back with you!
I've ordered from them three times, and had no issues. So if you want an awesome lightsaber, then I would recommend this company!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.