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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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All too easy
Great product ultra fast shipping I'll be getting more in the near future!
The quality of the Lightsaber I purchased is awesome. The sounds are exactly what I expected and the light is super bright. Even the quality of the hilt is top notch. I am extremely happy with my purchase and with the flash sale I was able to get exactly what I wanted at a reasonable price. I will definitely be a return customer as my wife now wants one too. Highly recommend and will buy again!
This is the closest thing to a real/movie quality lightsaber, and is worth every penny. The details and craftmanship are amazing! Would highly recommend to any true Star Wars fan.
Saber arrived late and defective. Contacted customer service and they were no help at all. Spent over $600 for this saber for an event and it doesn't even work. Buyer beware of this company. They offer a 3 Day return policy, they only give you 80% back in store credit. Had to contact my credit card company to get any results. Major Pain.
So far so good. Will definitely be buying another one
This is my first lightsaber and I'm really happy with it, Ultra Sabers have really great and good quality products. I highly recommend if you want to buy a lightsaber.
I love the feel and the look of it. Speedy delievery. I got the diamond controller so worth it. Only complaint is the US wall adapter when im in australia. Thanks heaps
I ordered a Dark Prophecy on a flash sale, and I requested a silver covertec wheel instead of black, and everything came out perfect and the saber is flawless.
This is my third US saber, my first with sound and I have wanted a Prophecy for the longest time.
I did have a concern about being in the raffle, so I emailed CS at US, and Marlena confirmed I was in the raffle and she confirmed about an hour after I sent my email! That was awesome!
My saber was ordered late night on a Thursday, processed and shipped by noon Friday, and here on Tuesday.
All in all, I am a happy Ultrasabers customer!
My 21 and 25 year old children are huge Star Wars fans and these Ultrasabers are going to put me in the running for Dad of the Year! Thank you!
Awesome purchase! Pro-grade and extremely durable. Will certainly be back again to add to my collection.
Easy to customize the saber you want! The color is very bright and full. The quality is very good and I am very impressed so far!
The lightsabers i ordered both work great and came withought any flaws as of yet. They came within 7 days! And i live in Canada which is excellent.
Very simple, faster than expected. Love my new saber
One week is all it took from click to opening my new lightsaber.
It arrived to my home in Mexico in 6 days, amazing. Thank you so much. I I believe I will continue buying sabers to ultrasaber, I would like to buy other models.
Great experience,wish there were a few more pictures available when making specificatons
Great products!
Customer service was very quick and helpful in changing a mistake on my order before my saber was shipped. Very pleased with the experience so far. Later got order on time in working order
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.