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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I've bought several items from Ultrasabers in the last five years and have been satisfied with every purchase. This time was no exception. The delivery time, and final product were exactly what was ordered. This was a gift for my wife, and she absolutely loves her saber!
Very happy with my purchase!
Great product and excellent delivery time
First time purchasing from them and I have no issues with my order or product. I will be using them again for sure.
A little hard to understand all of the options
Second order placed with UltraSabers. First was for my wife and I, this one was for our daughter almost 2 years later. The addition of a 'mini' 16" blade is perfect for a ~2 year old. Please continue to forge unique products and we will continue to purchase from UltraSabers.
Very quick, but detailed ordering and customization process.
Easy to use and lots of choices
Awesome sabers love them
We use UltraSaber as our exclusive saber we sell in store. I appreciate customer points and your dedication to customers.
Van OBryan II
Kyber Cave
I purchased a $75.00 mystery box, thinking it would be a chance to get a decent representation of the company's product, without breaking my very limited budget. Plus there is a chance( albeit slim to my way of thinking since my experiences) that I might get a saber of better than average quality. The box took eight days to arrive via ups ground. At these prices for shipping I thought ground would be faster than snail mail( boy was I wrong!), the package arrived intact if rather late. When I opened it I found a solid(if rather plain) Dark initiate v. 4. The only upgrade is windows in the emitter. No covertech wheel, no sound, or any other upgrades. The led light is a nice bright red, and I got the standard 32 inch blade. Nothing special. I realize that with the mystery boxes you have no REAL expectation of getting anything of high dollar value, but the videos (reviews and company pics) sort of lead you to believe you're gonna really score! Anyways, though disappointed that I didn't get a lot of bang for my buck, I do like the saber, it has good feel in the hand, and it looks great in the dark.
Here's where the mystery part becomes less-than. I liked the saber well enough to buy longer heavy blade for sparring, and I ordered another mystery box saber,(I figured the odds would favor me in getting something totally different...
Wrong. The second saber turned out to be a silver initiate v. 4 with a green blade, no windows or anything else. Doing the math, after adding the high cost of shipping to the $75.00 price of the mystery boxes, neither of the sabers turned out to be any kind of good value deal, they are solid enough, but I have Force FX Sabers that do a lot more (humming sounds, flash on clash, lock-up, and on and off sounds, etc, and they didn't cost me as much as these two silent and non-reactive, rather glorified flashlights with plastic light saber blades attached. I have to admit, the company never promised me I'd get a Dialmond saber or anything like it, but you'd think that I might get more variety with two randomly chosen boxes at different times and all.
Rather disappointing.
I ordered the Dominix v2 lightsabers for a fun version of sword training at our annual martial arts event. They look awesome and are very hefty. I highly recommend them!
Nice product, a bit pricy but pretty close to worth it.
Second purchase with Ultrasabers. Second time I have been rendered speechless. Outstanding. Superb. Awesome. These words seem meaningless, but don't take my word for it, buy one and you'll see. You'll see how difficult it is to fill in this box. Go ahead.
Awesome!
Ordered another mystery box and got a bellicose with sound!
This is my favorite in my collection :)
I have ordered two now and am very pleased with both. I can't wait to get another! Referring all my friends.
Very happy with my third saber!
I ordered a new blade. You sent me a new blade. Good job.
Easy to find what i want. Now excited
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.