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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I have ordered 4 Ultrasabers so far with no issues. I plan to equip my entire dojo's students with Ultrasabers because of their great quality and customer service.
I wish there was more than one delivery option. I did not need the rush deliver. So instead on a cheap purchase, my order was more expensive than what it needed to be.
Easy order process. Shipped super fast. Amazing product. Thank you so much for my incredible sabers, including the free initiate!
Fast easy god quality product
I ordered a custom made "azure omen" expecting I would have my saber by the 15 week mark and at the 15 week mark the best ultra sabers could do with my order that they lost is that I would have another 15 week wait
Superior turn-around
Excellent product
Unbeatable deals
Thank you ultrasabers team! 3 perfect sabers for our last minute fan film, received within 2 days of purchasing, shipped internationally. Very impressed.
Again I am beyond satisfied with my recent mystery box. Ordered it monday morning and received them on friday. Just in time for my nieces visit this weekend. They never expected to have real Jedi battles...they were blown away. Can't wait for my next order!
First saber, very excited. You guys put out an amazing looking product. Watched a lot of videos and checked out a lot of companies first and you guys won hands down!
Saber arrived and I am extremely happy with service and model. I've filmed the unboxing and will film thorough review portion in a couple of days after playing with the saber. Thank you so much.
This my third perches and I've had nothing but awesome service. When I had issues with one of my sabers customer serves was extremely helpful. In vet satisfied with Ultrasabers.
Great light saber!
Great store, great products!
Pleasant purchase at days end
Your website is great for checking out your sabers. The order process with the drop-down options is very handy for getting that "perfect" saber quickly customized and set up!
Lots of choices and excellent videos explaining the different options and what they do/mean. The saber came very quickly and was in excellent condition, no problems what so ever. Been swinging it around and everything is amazing! Really loved it and looking forward to extending my collection!
Quick and Easy
Thanks Ultrasabers. You make possible so that everyone can afford a saber and a saber with sound at that. Great quality for a great price. If you are considering ordering from Ultrasabers think no longer. It is at your grasp the iconic, civilized and elegant weapon you have been craving.
https://youtu.be/kn6ZW0_K5dU
The sabers I got from the mystery boxes are the kind of quality that they promise! I just so happened to get one with premium sound and I love it!
Everything was good the quality of the the saber was awesome as i expected!
Very easy to use
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.