On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,633 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
I always buy my sabers from them have been nothing but good to me, a lot better than other sellers with higher prices.
Always satisfied with their product and customer service
I love the lightsaber they made for my Girlfriend and I we both love it! Quick shipping too I love everything about this website very easy to use the page as well.
This was our 3rd saber that we bought! We wanted a different color from our first one. It looks great!
Lots of options to choose from. So many in fact I decided to try a mystery box. I have a stunt saber green aeon hilt. Took the gamble and I am happy with the purchase.
Great products. Can't wait to get more.
My son loves his latest, greatest saber. Everything went smoothly and as expected.
Adding the malice emitter was a great addition to my staff it doesn't make it off balance by much still feels good to weld and looks awesome.
I have bought multiple sabers from ultrasabers and have been happy with each individual order. They are processed quickly and arrive in a timely manner.
The overall experience was very good. I was able to customize my saber to my liking without any issues. The one thing I would mention, if you are looking to do any of the raffles that sometimes run, make sure you read the fine print on the website regarding how to enter and what you need to do. After entering the code at checkout I assumed, incorrectly, that my name would be automatically entered into the raffle. However you will need to first register on the saber forums and create a user name, which you would then add in the comment section of your order to be actually entered for the raffle.
Just a general comment: It is my opinion that the website is a little dated, being very heavy on text, which can, in some cases, make it difficult to find information.
Ordered the Dark Sentinel v. 4 saberstaff and received it within 5 days. Great customer service. Will definitely recommend to friends.
A bit confusing navigating the possibilities.
This is my second ultra saber,I got my first one at a con in KCMO a few years back. I love them! Thank you all for bringing a party y of my childhood to the real world!
All products and thoroughly explained. Easy to pick exactly what you want.
It's even better than I expected. It arrived on time, and in perfect condition. Thanks a million, Ultrasabers!
I ordered with Express shipping and it was still about a week to arrive. Also LED rattles in saber. Other than that still a high quality piece.
Good
Quality products! You won't be disappointed!
Fast and efficient. Excellent product.
Great product, fast shipping!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.