On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.8 stars from 19,633 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
Instant Feedback
We monitor reviews for authenticity
I was chosen as the Jedi so I'm happy. Great company great light savers I don't want to type more.
Fast, friendly, courteous and kind. Always willing to awnser any questions or concerns that i may have
Excellent service, delivery and product. Lots of choices and easy to customize. I am a newbie and this is the first saber that I've bought - really good experience. Videos were helpful for providing information and guiding you through the choices for customizing your saber. Received my order in under a week and am really happy with it so far. Would highly recommend.
Always love them. Glad to have another.
It was awesome being able to order my sabers not knowing really anything but being able to have all of my questions answered right away. It might seem silly but the videos on the product pages explaining the different features is awesome. Hands down one of the best online ordering precesses around for anything!
The Sabers I received were in perfect order. I received them faster than expected, althought received a phone call the same morning, telling me to prepare cash for the TPS and TVQ (federal and provincial sales taxes). I scrambled to get the amount necessary -- in this day and age, who has more than 50$ in cash at home. When the delivery man arrived, he said it wasn't necessary to have the cash, that a check or credit card would have suffised.
As for the Sabers themselves, the learning curbe for the Diamond Software is incredibly steep and stressfull. Barely "user friendly". Fortunately, the Ultrasabers Customer Service staff is more than able to help. I only regret they only communicate through e-mail and that the chat window on their web-site is as easy to catch than a mosquito inside a school auditorium.
For the paying customers, I would suggest a reserved hotline, even for a limited time (the first three months), to help them get them through the Sabers functionalities or warranty. One would enter the order number as a PIN number, valid for N-months following the purchase. Considering the costs of the Sabers (especially the Diamond), that would be a grace instead of having to run through their forum.
SJD
The font you're using is very hard to read.
This is my first time ordering a saber on this site and I think it was very user friendly.
Easy process, quality sabers.
Found what we were looking for instantly and everyone was friendly n helpful.
Smooth shopping experience and great products, what can I say.
FedEx did not bother to deliver my package and preferred keeping it in their local office. I had to go there to finally get it. Ultrasaber customer service was very helpful in updating me on whatever Fedex was doing.
I absolutely love the mystery boxes! I've bought two of the $75 and got sou d on both. I cannot state how happy I am with this service!
Great service, wonderful selection. I'm so excited to use my lightsaber.
My saber with obsidian lite sound reset the sound after a full contact and my other lightsaber, to be specific, Arbiter without sound. The arbiter feels like it wasn't sturdy enough because when I shaked it, it got sound inside the hilt. Like when you shake a jar to listen if there are some cookies left. But I think it would be fine. For now.
But the good thing is. The shipping is very fast and I love it.
My lightsaber is simply Amazing, I love it. Free of any defects or flaws, The construction was done very precise. I would recommend all Star Wars fans to purchase through Ultrasabers.com
Much easier to order the 2nd time around. Pretty confusing the first time. Ordered one for myself and one for a gift. Both received in good time and good condition.
Great job, guys.
Saber arrived within 10 days to the UK so fairly prompt delivery time. Ordered the Spectre and it is fantastic! Well done US!
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members