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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Dealing with the USPS was the only bad part of my first order from Ultrasabers. Quality product. I'm happy with my lightsaber.
I would have gave 5 star review but there was no communication and no shipment notification or tracking number.
Was not aware signature was needed for delivery.
I'm very happy with the sabers I purchased from Ultrasabers! High quality, sturdy, and reliable, they are everything I wanted in a saber.
Easy to sort through the many options and find what you want. Lots of helpful tutorials (long winded as they may be)
Awesome service. Great deal! They even put it together for me
Awesome, quick and easy
As always...pure fun and easy to use website. Great saber, fast turn around time, and the quality is just amazing. This is my second purchase with Ultrasabers, but will certainly not be my last.
Just as expected, exactly what I ordered!
Like Admiral Akbar said, "It's a Trap"!
Excellent product, wonderful communication. Will do business with you again!
I got my saber the day before I left for my weekend vacation. I took it with me to Lost Lands and it was the greatest idea ever. Not only were my friends able to find me easily at night, but also other Rave Jedi came to dance and have battles with me. Can't wait to order a double sided blade next.
My order took an extra day to come in the mail and the coupler for my phantasm v2's was incorrect, but the sabers are great and the response to the incorrect part was phenomenal. I received my new coupler in the mail 2-3 days after I reported the issue and the service rep who helped me was very sympathetic and helpful. Thank you Ultrasabers!
Very clear overview at the order process. It's great that all options are explained by text and pictures. So it's very easy to define your saber options. The delivery time is also damned fast. One week only to Germany is heavy! Great job!
The site is very user friendly and well put together!
May the force be with you!
Great service friendly staff, the light saber is amazing, it's also very durable. I would recommend them to anyone looking to buy a lightsaber to choose ultra sabers.
Too much fun
Great site, getting lots of ideas
So far so good! Easy ordering
I was chosen as the Jedi so I'm happy. Great company great light savers I don't want to type more.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.