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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great experience for my first lightsaber purchase!
Great quality!
Quick delivery. Great service
Will be making purchases in the future.
This will be my 6th or 7th saber. Love them all!
Saber was cheap, good looking and sturdy, which is exactly what I was looking for in a light saber, I extremely pleased
Buying ligthsabers for my family after purchasing one for myself. The site is super easy to navigate and the quality of sabers is fantastic.
Site is very easy to use, payment was prompt, and shipping is as fast as can be expected.
Great deal from grab pack
Prompt response with helpful information!
Shopping was very smooth. The website answers the questions you have.
I got exactly what I ordered, and it's great. Clearly well made and made for what was intended. I didn't get anything fancy. Just a stunt saber with few upgrades. But you can't ask more than getting what you ordered. If I'm in the market for another one, I would have no hesitation ordering again.
Great as usual
All parts of order were complete and correct. Shipping was completed in reasonable time considering international post.
Great company with great ideas. Unfortunately I already had the exact same saver given to me as a gift
I love the selection!
They're so useful! You can beat your enemies or have light when you lose power and honestly it's really nice to just have with you at all times.
I heard a lot of negatives about Ultra Sabers, but I have mine here at home and think it is an awesome, incredible device.
Fun for sparing and they look good too.
Great mystery boxes.customer service was very helpful
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.